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Real stories from real people

Find out if you have what it takes from our case studies below.


Social Worker

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Sue John-Evams
Assistant Team Manager Fostering

Sue left school at sixteen to become a nursery nurse and worked both in mainstream and special needs education for a local authority. Sue then decided she wanted to go into social work, so spent time working as an assistant social worker for several years in a child protection team. She then undertook a social work degree and a masters’ degree while working and is now an Assistant Team Manager for a local authority Fostering Service. Managing a small team who support recruitment, retention and training for local foster carers.

Q1. What qualities do you think you need to work in care?

Empathy is a key quality and having a genuine interest in people and wanting them to achieve in life. Also caring about people and wanting to make a difference to people’s lives is so important.

Q2. What is the most rewarding part of your job?

Definitely working with the children and families, especially foster children and foster families and foster sons and daughters. Equally so working with a wide range of professionals. It is a very interesting and rewarding role.

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Jackie Banwell
Foster Panel Coordinator

Jackie works as a Foster Panel Coordinator for the fostering service in Carmarthenshire. Her role involves recruiting foster carers and taking them through the various stages to become a foster carer and onto panel where they are approved. She finds her role very fulfilling and enjoys meeting potential and new foster carers.

Q1. How long have you worked in the fostering team?

Twelve years in the fostering team. I started working for social care and housing as it was previously called and have worked for twenty-one years in Carmarthenshire local authority, first as an administrative assistant and then I progressed to fostering recruitment on a secondment and this is where I still work.

Q2. What is the main role of the fostering team you work with?

We support our current foster carers and support the recruitment of new foster carers. We are a mix of supervising social workers and recruitment social workers, and we all get along really well.

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Catrin Jones Williams
Nursery Child Care Manager

Providing compassionate and thoughtful care to nursery children is Catrin's passion and purpose.

Describing her role as a privilege, the manager of Camau Bach explains how her apprenticeship accelerated her career and enabled her to transition into a senior care role.

Driven by a genuine devotion to care for children and their families, Catrin recognised that she needed to refresh her existing skill set to suit a nursery setting and undertook a Level 3 Apprenticeship.

The training provided her with a background in nursery education and equipped her with the skills needed to support her team.

Her drive to make a difference and her dedicated approach makes Catrin an asset to the care sector.

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Gaynor Richards
Childminder

Gaynor began childminding after having two children of her own and being asked by some of her friends if she could look after their children too.

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Susan James
Senior Childcare Development Officer

Susan works for the Family Information Service supporting the childcare sector and parents in accessing the services they need.

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Wales needs more social care workers.

Many people working in social care have made the jump from jobs such as hospitality or retail. Use your transferable skills and apply for roles in your area now.

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