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We are actively working on resolving these issues and apologise for any inconvenience this may cause you.

Accessibility statement

This website is run by Social Care Wales. We want as many people as possible to be able to use this website. This accessibility statement explains how this website meets the regulations for accessibility on public sector websites.

Page contents

  • Compliance status
  • Non-accessible content
  • What we're doing to improve accessibility
  • Preparation of this accessibility statement
  • Enforcement procedure
  • Feedback and contact information

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Audio descriptions and media alternatives

Only some videos have audio description or media alternative and therefore don’t all meet the Audio Description or Media Alternative (Pre-recorded) (Level A) (Level AA) and (Level AAA).

Visual-only structure

Content in the job descriptions aren't always fully accessible. As this is user generated content or scraped from other local authority websites, we are unable to resolve this issue.

What we're doing to improve accessibility

We will work through adding both audio descriptions and media alternatives to all our videos.

We'll be looking at ways to improve user generated content by adding toolbars.

We're regularly using tools such as SiteImprove and axe DevTools to review and fix any accessibility issues.

Preparation of this accessibility statement

This statement was first prepared on 15 May 2023 following a full accessibility audit of the website.

In May, 2023 a report by the Digital Accessibility Centre was presented to WeCare Wales. The report outlined accessibility issues with the website, which were resolved in January 2024 by an independent organisation.

The statement was prepared using the accessibility tools in SiteImprove and the Government Digital Service report. SiteImprove is regularly used to monitor the site’s accessibility and to identify issues.

The statement will be updated annually and updated accordingly.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Feedback and contact information

If you’d like to get in touch with us to provide any feedback, to let us know about any compliance failures, or if you’d like any more information, contact the  team at contact@wecare.wales