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Social Services

Social services help hold communities in Wales together. Social services exist to provide support that’s focused on improving the well-being of families, children, adults, and carers.

About Social Services

Social services exist to provide support that’s focused on improving the well-being of families, children, adults and carers. 

Support may include specialist or multi-agency work, such as information, advice, and assistance services. There are also Emergency Duty Teams (EDT), safeguarding teams and mental health services. Support is given in whichever setting it is needed, so social workers might find themselves working in homes, schools, hospitals or within other public sector, private or voluntary organisations.

Though the role of social services is complex and varied, it is underpinned by providing vital care and support. They provide a voice for families, children, adults and carers, creating a safe and healthy environment which promotes human rights and well-being.

The workplace

If you’re looking to get in touch with your local authority or a non-profit to ask about social services in Wales, the NHS 111 Wales website has a convenient local services search. Enter your town, city or postcode to find local services near you.

Explore roles you can do within Social Services

As a Social Worker, you’ll aim to improve the lives of the people you work with. You’ll support people through social and personal difficulties, while promoting their human rights and well-being.

As a Social Services Practitioner, you’ll work in partnership with other professionals and agencies to promote person-centred outcomes for individuals with care and support needs and within communities.

As Director of Social Services, you’ll be responsible for the service, providing strategic leadership and direction. You’ll ensure high quality service delivery for children, families and older people.

An Approved Mental Health Professional (AMHP) undertakes specialist functions and duties on behalf of local authorities, under the Mental Health Act.

As the Head of Adults or Children Service, you’ll set strategic direction, objectives and aims, ensuring high quality professional assessment, care planning and service delivery for adults and older people.

Find a job in care

If you’re thinking of a career in care, take a look at our jobs portal to get an idea of the type of roles available.