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Heads of Adult or Children Services

As the Head of Adults or Children Service, you’ll set strategic direction, objectives and aims, ensuring high quality professional assessment, care planning and service delivery for adults and older people.

Being Head of the Adult or Children service 

You’ll lead on planning, development and management for services that will improve outcomes for people needing care and support. You may also deputise for the Statutory Director.

You’ll ensure a comprehensive approach to professional practice that protects vulnerable adults or children. You’ll work in partnership with families and partner agencies to safeguard people who may be at risk.

You’ll provide leadership, guidance and support to staff, developing confidence and resilience. You’ll ensure that staff adhere to company policies, legislation and regulations.

About the workplace

You’ll work with internal partners, external stakeholders and organisations.

The main responsibilities are ensuring that the department is delivering on legislative expectations in supporting children, and one of the best ways to enter the sector is to start an apprenticeship or volunteer.
Darren Mutter
Darren Mutter

Head of the Adult or Children’s responsibilities 

To be successful in this role you'll need:

  • knowledge of the relevant legislation in Wales
  • understanding of professional practice and different approaches to safeguard and empower
  • knowledge of best practice and where to access evidence
  • management and leadership skills
  • change management and improvement skills
  • excellent communication and interpersonal skills
  • a flexible approach to work
  • the ability to empathise and balance different professional perspectives
  • the ability to be creative and solution-focussed
  • the ability to build effective relationships
  • a focus on service delivery and performance
  • the ability to promote equality and diversity
  • the ability to empower teams and individuals
  • the ability to adapt to changing circumstances
  • resilience and the ability to deal with difficult situations
  • the ability to think critically, using evidence to inform decisions
  • good time management and organisational skills
  • computer literacy.

Required Qualifications 

Find the required or recommended qualifications for this role with Social Care Wales.

Visit Social Care Wales

Training programmes

If you’re considering a career in care, we have a range of training programmes available to help you get started.

Find a job in care

If you’re thinking of a career in care, take a look at our jobs portal to get an idea of the type of roles available.