Analyst - Community Wellbeing Team

Location of post: The Quays, Brunel Way, Baglan Energy Park, Briton Ferry SA11 2GG

We are currently looking for an Analyst to join our Community Wellbeing Team.

You will be expected to work closely with the Community Wellbeing Team Supervisors to undertake scheduling of the Support Workers rotas and live monitoring of Individuals calls, using relevant IT systems. You will act as the key interface between internal and external individuals; efficiently organise the work rotas of CWT Support Workers and ensure that Individuals receive their scheduled calls in a timely manner, this will include making any necessary adjustments on a daily basis in response to sickness or change of circumstances of Individuals.

You will be required to proactively plan in annual leave, training and management meetings, as well as be responsible for personal development of system applications and sourcing of new software.

In order to undertake this challenging role effectively, you should have proven experience of the effective use of IT systems such as Microsoft Windows Word and Excel. You must also be able to demonstrate an understanding of the concept of community based support. Previous experience of employee scheduling would be an advantage.

You must possess the European Computer Driving Licence or equivalent IT qualification.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all vulnerable adults and will take action to safeguard their wellbeing.

For an informal discussion, please contact Jo Owen, Recruitment & Training Coordinator on [email protected] , Luke Daniel, Office Manager, on [email protected] or Gemma Pascoe, Team Manager, on [email protected]

Welsh Language skills are not required.

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

This post is not subject to a DBS check.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.