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Care Coordinator Care Cymru
Location: CF38 2DB
£9.62 per hour

Become a Care Coordinator and join our amazing team. Work for a great company that gives you all the training you need to succeed and develop within your role.You will help to provide a high quality service, which promotes independence and choice to our service users enabling them to reach the optimum level of independence whilst living in their own home. We want you if you have excellent communication skills, have a caring nature and can work well under pressure. To be a great Care Coordinator you should be professional, polite, supportive and able to represent the business both internally and externally.At Care Cymru, the position of Care Coordinator comes with the potential of further career development as well as interesting and satisfying professional challenges.CARE COORDINATOR JOB RESPONSIBILITIES o Help to manage the day-to-day operation of the Branch. o Monitor the quality of the Service as directed by quality monitoring systems. o Ensure home and office files are completed and updated, documenting any changes as necessary. o Ensure new files are set up with the relevant documentation prior to the commencement of a new service. o Attend Service User reviews as required. o To support the Branch Manager in the recruitment and selection of domiciliary care staff. o Ensure all newly recruited care staff complete their induction training, ensuring competencies of all relevant paperwork. o Conduct regular supervision sessions with care workers, completing relevant documentation and addressing matters arising appropriately. o To assist the Branch Manager to produce business plans as required for consideration by the Care Service Director. o Assist the Branch Manager to ensure that Social Services care package agreements are in place prior to the commencement of the package. o To liaise with the service user, their families, social workers, GPs, CPNs, District Nurses and other key people regarding any care packages, ensuring their awareness is raised to any change of circumstance and/or to the initial assessments/care packages. o To complete the induction process for all care staff arranging shadow shifts, monitoring visits etc. o Ensure all relevant updates are in line with CSSIW standards and recommendations. o Ensure that effective systems are in place to enable the identification of individuals’ training needs. o In liaison with the Branch Manager and Head of Training develop and review annually the training plan for the service, taking account of existing needs and planned developments.Job Skills, Qualifications & Education RequirementsRequired o Must hold or be working towards a Level 3 in Health & Social Care. o At least 2 years managerial experience in a care setting. o Experience and good track record of business relationship management with Public Sector. o Proven track record in using computerised scheduling systems such as Cold Harbour and CM2000 or similar.Key Competencies o Proven track record in managing resources o Proven leadership, interpersonal and communication skills o Sound and robust ICT skills and knowledge o Knowledge and experience within the care sectorAdditional Requirements o Evidence of ETW in the UK. o Enhanced DBS Disclosure (if subscribed to the DBS Update Service) o Travelling will be required within this position o Out of Hours working will be required with this position, in line with business requirements. o On-Call availability may be required at the start of the role, but this may change and be amended in line with business requirements.

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