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Home / Domicliary Care Support Worker

As a Home Care Support Worker, you’ll provide care and support to adults, children, and young people within their own homes.

Karima stood outside in their care support worker uniform

Being a Home Care Support Worker

You’ll work in a person-centred way that promotes people’s choices, independence, and dignity, and helps them to do the things that matter to them.

About the workplace

As our population ages, home care is becoming essential to people across Wales. Home care is also known as domiciliary care. These services provide care and support for people who live in their own homes. The care and support you provide will be different for each person and will be set out in their care plan. This can include help with household tasks, personal care, washing and dressing.

Karima's story

Karima has worked as a home care worker for 15 years. Originally from Libya, Karima has a degree in Geology. As a single mother, she first got into care because it gave her the flexibility to care for her child, as well as others.

Required qualifications

Find out more information on qualifications for this role with Social Care Wales.

You will also need to be registered with Social Care Wales. You can apply to register or search the register online.

You can also progress to become a Home Care Co-Ordinator or Senior Home Care Worker.

Introduction to social care

Fully funded course for people 18+ living in Wales covering the essentials you need to start working in social care.

Getting started as Home Care Support Worker

To be successful in this role, you’ll need:

  • a passion for working with people
  • good communication skills
  • empathy and compassion
  • the ability to build trusting relationships
  • to be a good team player
  • to be well organised
  • flexibility
  • the ability to make and maintain accurate records
  • resilience
  • the ability to adapt to challenging and changing situations
  • an open and inclusive approach.

Find a job in care

If you’re thinking of a career in care, take a look at our jobs portal to get an idea of the type of roles available.