Home/ Domiciliary Care Manager
As a Home Care Manager, you’ll set the operational direction and organise the effective running of the service. You’ll ensure that staff provide the best possible care and support.
Being a Home Care Manager
You’ll provide effective leadership for staff and carry out supervisions. You’ll communicate with staff members within your team to help them understand their role in providing care and support.
You’ll complete paperwork and keep records up to date, including essential regulatory documentation.
About the workplace
As our population ages, home care is becoming essential to people across Wales. Home care is also known as domiciliary care. These services provides care and support for people who live in their own homes.
Dawn’s story
Required Qualifications
Find out more information on qualifications for this role with Social Care Wales.
You will also need to be registered with Social Care Wales. You can apply to register or search the register online.
Introduction to social care
Getting started as a Home Care Manager
To be successful in this role, you’ll need:
- a passion for working with people
- good communication skills
- empathy and compassion
- motivation and determination
- the ability to build trusting relationships
- to be a good team player
- to be well organised
- flexibility
- the ability to make and maintain accurate records
- resilience
- the ability to adapt to challenging and changing situations
- an open and inclusive approach
- leadership and management skills
- the ability to give direction and supervision to other members of the team
- a full understanding of legal requirements and regulations that are involved with the role
- attention to detail, ensuring correct information is recorded in all paperwork
