Home / Domicliary Care Co-ordinator

You’ll plan and allocate home visits to an appropriate Home Care Worker or Senior Worker, ensuring that the skills and attributes of the worker are closely matched with the individual. You’ll also respond to changes to plans and rotas that happen at short notice, keeping everyone involved informed.

You’ll make sure rotas and schedules for work are organised and planned to allow staff enough time to visit people and travel between different households. You’ll liaise with family members and other professionals.

You’ll be responsible for maintaining accurate records, showing organisation and attention to detail. You can also progress into senior roles such as Home Care Deputy Manager or Manager.

Home care is also known as domiciliary care. These services provide essential care and support for adults and children who live in their own homes.

Find out more information on qualifications for this role with Social Care Wales. 

You will also need to be registered with Social Care Wales. You can apply to register or search the register online.

You can also progress to become a Senior Home Care Worker or Home Care Manager.

To be successful in this role, you’ll need:

• attention to detail
• good communication skills
• empathy and compassion
• the ability to build trusting relationships
• to be a good team player
• to be well organised
• flexibility
• the ability to make and maintain accurate records
• resilience
• the ability to adapt to challenging and changing situations
• an open and inclusive approach
• the ability to give direction to other members of the team.