1
00:00:00,177 --> 00:00:07,186
Hi, my name is Wendy Ticehurst, I'm the General
Manager at Brocastle Care Home in Bridgend.
2
00:00:07,414 --> 00:00:12,148
I think the predominant skills that are
required by a nurse working in the carehomes
3
00:00:12,148 --> 00:00:14,921
is resilience and professionalism.
4
00:00:14,921 --> 00:00:20,249
We expect Nurses to make clinical decisions,
such as when to call a Doctor,
5
00:00:20,418 --> 00:00:22,801
but also to be able to stand on their own two feet.
6
00:00:22,801 --> 00:00:26,501
You need to be open and open to
learning because you never, ever
7
00:00:26,501 --> 00:00:28,281
know everything in this job.
8
00:00:28,435 --> 00:00:33,878
You can't train somebody to care exactly.
It is a quality that is within you.
9
00:00:33,878 --> 00:00:38,639
Going that extra mile and being
the person that you would like to look after you.
10
00:00:38,639 --> 00:00:41,179
We offer a lot of training within the company,
11
00:00:41,329 --> 00:00:47,421
so there are always opportunities for future learning
and further development of our own skills.
12
00:00:47,421 --> 00:00:53,834
Some of our staff progress through into the Nursing
degree programme which is funded by the company.
13
00:00:54,118 --> 00:00:58,129
There is nothing like working
with residents to build relationships
14
00:00:58,129 --> 00:01:03,389
and when somebody becomes a resident in my home,
I really feel that they become part of our family.
15
00:01:03,399 --> 00:01:10,020
Recognising their needs, recognising
their wants and actually having that patience and
16
00:01:10,020 --> 00:01:14,958
empathy with somebody to sit and
hold a hand when somebody is upset.