[Internal] Team Lead: Complex Support - Community and Wellbeing

You will provide strategic and operational leadership to the Councils Preventative Services, specifically in respect of direct delivery of support to individuals and specific case management of individuals with complex and ongoing concerns; managing demand and preventing further escalation into statutory services.
You will work strategically as part of the councils Preventative Services providing impactful, targeted and appropriate support to those residents in response to a 'what matters' to them conversation.
You will ensure suitable management systems and robust working practices are in place in relation to the package of support delivered by the team; for the purposes of monitoring performance and impact to manage and reducing demand, whilst meeting the individuals need.
You will lead the development of the service, embedding the principles of the Communities Approach, embedding best practice and quality of service.
For an informal discussion regarding this vacancy please contact Simon Rushton on 01495 766476\/ simon.rushton@torfaen.gov.uk
Welsh Language Skills are desirable for this post but not essential.
This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all applicants which will include an Enhanced check with the Disclosure and Barring Service.
Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.
You are welcome to submit your application in English or in Welsh. Each application will be treated equally.
Torfaen promotes Family Friendly Policies utilising home working and flexible hours, where appropriate.