[Internal] Business Support Assistant - Children's Services

You will be required to undertake a variety of tasks including administrative support to our social work teams which will include creating and sending letters and emails, ensuring that incoming documents and information are uploaded to the database and sent to the appropriate staff member. You may need to liaise with professionals and parents for changes in appointments or answering general queries. The more general duties will include the use of word processing using Microsoft Office packages, minute taking, data entry work on various software systems (full training will be provided), finance and purchasing functions. Accuracy and confidentiality are essential in all areas of your work.
We are looking for team players who have the skills and experience to be able to work flexibly and prioritise and manage several tasks within a busy fast-paced office environment.
Qualifications \/ Experience:

• NVQ Level 3 in Administration, Business, IT (or 6 months equivalent experience).
• Good IT skills with the ability to use Microsoft Office.
• Good communication and interpersonal skills.
• Excellent Customer Care skills
• Ability to prioritise own workload.

If you are seeking an exciting challenge, possess excellent communication and interpersonal skills, enjoy taking on new tasks, can embrace flexible approaches and can utilise your initiative to prioritise and deliver workloads, please contact Andrea Taylor, Interim Team Leader, on 01495 766672 or email andrea.taylor@torfaen.gov.uk for an informal chat. In return we can offer an exciting opportunity for you to develop your skills in all aspects of business support and knowledge and development of childcare practice.
You are welcome to submit your application in English or in Welsh. Each application will be treated equally.
Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.