The successful applicant will work independently answering phone calls from service users, family members, care providers and other agencies. You will provide administrative support to the team, covering a wide range of duties including overseeing the team mailbox, maintaining E Files, SAP orders and payment of invoices, minute taking, database management, updating and maintain registers and provide general administrative support to social workers and managers.
What We Are Looking For From YouThe successful candidate will be flexible, able to use their initiative and be computer literate with experience in Microsoft Office applications. Social Services is a constantly changing environment, so the ability to learn and adapt quickly is essential. You may be required to provide support to other social work teams within Cardiff, so you must be open to new opportunities and have a positive approach. The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
Additional informationThis post is subject to a Disclosure and Barring Service Standard check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
If you wish to discuss any aspect of the role please contact Colette Andrews at candrews@cardiff.gov.uk
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
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