Family Intervention Worker

We are looking for a dedicated Family Intervention Worker to join our dynamic Multi-Agency Safeguarding Hub (MASH) team. The MASH team plays a vital role in safeguarding children and young people by bringing together professionals from a range of services to share information, assess risk, and ensure timely and appropriate responses to safeguarding concerns.

As a Family Intervention Worker, you will:
• Support families at the earliest opportunity to prevent escalation of need.
• Undertake focused, short-term interventions to improve family resilience and outcomes.
• Work closely with social workers, education, health, and police colleagues to assess and respond to safeguarding concerns.
• Engage with children, young people, and their families to understand their needs, strengths, and risks.
• Help formulate action plans and contribute to decision-making within a multi-agency setting.

What We're Looking For
We're seeking someone who is:
• Passionate about early help and safeguarding.
• Experienced in working with children and families in a supportive or intervention-based role.
• Knowledgeable about child development, risk factors, and protective factors.
• A strong communicator and team player who thrives in a fast-paced, multi-agency environment.
• Resilient, empathetic, and able to manage complex family dynamics.

What We Offer:
• A supportive and inclusive team culture
• Ongoing professional development and training opportunities
• Generous annual leave and pension scheme
• The opportunity to make a real, lasting impact in the community

Due to the nature of the work, it will be necessary to obtain a satisfactory disclosure from the Disclosure and Barring Service (DBS).

Manager details for informal discussion:

Cathryn Taylor, Section Manager

( Cathryn.Taylor@Conwy.gov.uk / 01492 575264 )

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.

We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.