*PLEASE NOTE* Cyngor Gwynedd is committed to being an inclusive employer, and to enhancing the diversity of the workforce. Your application form will be assessed anonymously. Your title, name and email address will not be shared with the appointing panel for the purpose of shortlisting. You should carefully consider this when completing the further information section of the application form.
Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
( Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Elen Foulkes on 01248 352436
Interview date to be confirmed.
Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076
E-Mail: Swyddi@gwynedd.llyw.cymru
CLOSING DATE: 30/06/2025
The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
Person Specification
PERSONAL ATTRIBUTES
ESSENTIAL
Ability to work and easily mix with people.
Ability to build connections and networks with various people and organisations.
Ability to work under pressure and as part of a team.
An organized and tidy person who can prioritize work as needed and shows initiative.
Willingness to take on responsibilities.
Creative and proactive.
DESIRABLE
-
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
NVQ3 in a relevant subject GCSE or equivalent (Grades A-C in Welsh and English)
Education to an acceptable standard in administration and computer systems, communications, social media and information.
DESIRABLE
Training or skills in photography, video editing and creating content.
RELEVANT EXPERIENCE
ESSENTIAL
Experience in marketing, communications, and/or a supportive administrative role.
Experience in effectively communicating and engaging with individuals and groups at a broad level.
Professional experience in promoting information through various media such as newsletters, events, meetings, presentations, and social media platforms (primarily Instagram and Facebook).
Experience working with design software such as Canva and Adobe Creative Suite.
DESIRABLE
Working in relation to supporting families and children. Experience in designing and research.
SKILLS AND SPECIALIST KNOWLEDGE
ESSENTIAL
Good and strong communication skills, and the ability to engage with people effectively while respecting the need for confidentiality.
Understanding of marketing principles and strategies for engaging with the target audience.
Understanding of branding and the importance of brand consistency.
Excellent customer care skills.
Presentation skills.
Good organizational skills.
Use of a car and a full current driving license.
DESIRABLE
Information about the Child Care and Early Years Education sector Research and information analysis skills
LANGUAGE REQUIREMENTS
ESSENTIAL
Listening and Speaking - Higher Level
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
Reading and Understanding - Higher Level
Able to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing - Higher Level
Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).
The attributes expected of the postholder should be noted. These should be used as assessment criteria for all candidates.
Job Description
Purpose of Post
Ensure that the people of Gwynedd are at the centre of everything we do. •
Engage with stakeholders in order to maintain relationships and raise the profile of the Unit.
Assist the Unit with all of the Unit's marketing work, creating marketing material and ensuring that the service brand is clearly communicated and maintained.
Responsibility for Resources e.g. staff, budgets, equipment
Laptop, Mobile Phone
Main Duties
Assist Family Information Officers with the marketing of all of Teulu Gwynedd's work by ensuring that the Teulu Gwynedd brand is reflected in all publicity campaigns. Support will need to be secured to ensure that the following are consistently achieved:
i. regularly update the Gwynedd Children and Families Services pages on the Council's website, assisting officers with relevant tasks in order to meet consistency requirements on the Children Services pages, e.g. Task Group
ii. assist the administrative assistants to follow branding guidelines for promoting the Unit's information on social media, namely Facebook and Instagram
iii. display information on centre notice boards
iv. produce publicity materials
v. keep a stock of marketing materials
Produce engagement and marketing material in accordance with the Unit's brand guidelines for promoting a wide range of services and events hosted by the Unit's teams.
Use Canva software and the Unit's branding package for maintaining consistency and building the Unit's brand.
Maintain the digital promotion platforms ensuring that a range of projects are covered effectively on the Unit's social media and the Council's website.
Ensure the maintenance of the social media posts' schedule by completing a regular analytical review and working towards getting more followers and high reach on the Unit's social media.
Identify current marketing trends and attend training to ensure consistent use of the latest software.
Organise and run outreach sessions to raise the profile of Teulu Gwynedd across the authority, and support/mentor families who find it difficult to access relevant information digitally. Support intervention/service providers from all sectors to ensure their information is available to families in the county (maximising the use of resources such as DEWIS, the Council Website and social networks). •
Ensure support for the Unit with campaigns to raise awareness of the wide range of support available through our social media.
Responsibility for responding to or rerouting enquiries from families and childcare providers to relevant officers as required.
Represent the Unit at regular events for the promotion of the Unit's services.
Establish and maintain effective working relationships with the public, internal officers across Local Authorities, statutory and voluntary agencies, and organisations in the field of children and families. •
Any other duties relevant to the job at the request of the manager.
Responsible for self-development.
Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy. •
Operate within the Council's policies in relation to equal opportunities and equality.
Responsibility for managing information in accordance with the Council's information management standards and guidelines.
Ensure that personal information is treated in accordance with Data Protection legislation.
Commitment to reducing the Council's carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council's carbon footprint. •
Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
Responsible for reporting any concern or suspicion that a child or vulnerable adult is being abused
Special Circumstances e.g. the need to work unsociable hours, special working arrangements, etc.
Working Hours: 37 hours a week. Occasionally there will be a request to work on a flexible rota between 8am and 6pm. There will also be a need to work unsociable hours from time to time.
The above is only an outline of the duties of the post to provide an idea of the responsibility levels associated with the post. This job description is not comprehensively detailed and the duties of the post could change from time to time without changing its basic nature and level of responsibility.
How to apply
View full job description and apply on the employers website
