About the vacancy Vacancy ID: 1217
Organisation: Delta Wellbeing
Number of vacancies: 1
Contract type: Temporary/Secondment - Full Time
Contract end date: 31 March 2026
Location: Carmarthenshire
Grade: Grade F
Salary: £27,711 - £31,586
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly
Hourly Rate : £14.36 - £16.37
Contract Hours 37
Come and join our team Are you passionate about supporting vulnerable individuals and promoting independence?
Delta Wellbeing is looking for caring, motivated professionals to join our team as hospital-based Community Wellbeing Officers.
Delta Wellbeing is an award-winning local authority trading company and a centre of excellence for Technology Enabled Care to support older and vulnerable people to live more independently. It has grown significantly since it was established in 2018 and provides 24/7 bilingual call monitoring and other support services including telecare and telehealth alarm monitoring, TEC installation, community welfare response, lone working monitoring and out-of-hours housing repairs to local authorities, health boards, housing associations, educational settings, private companies and residents.
In this vital role, you will be the single point of contact providing advice, information, and assistance for all social care and health service needs, based in various NHS buildings within Carmarthenshire. You'll work closely with multi-disciplinary hospital teams to ensure the best outcomes for clients through assessments, planning safe discharges, and connecting them with community preventative services.
As a Community Wellbeing Officer, you'll use your communication skills to gather information, evaluate risks and eligibility, and offer tailored advice over the phone, online or in-person hospital visits. You'll empower vulnerable adults and their carers by giving them a voice in their care, promoting independence and social integration. Your outstanding customer service skills will be invaluable in providing prompt, courteous and accurate responses during crisis situations.
For this role, you will need an NVQ4 in Information, Advice & Assistance or equivalent Health & Social Care qualification.
Candidates should have a good understanding of computers with knowledge of Microsoft Office. You should have working knowledge of relevant legislation, excellent accuracy, and the ability to thrive in a fast-paced environment.
You will receive a comprehensive induction training programme when you join us and on-going training to support your development.
Don't miss this opportunity to join the Delta Wellbeing team and make a meaningful impact in your community.
It is an offence for someone to apply or volunteer for work for which they have been barred via the DBS barred lists.
For further information or an informal discussion, please contact Lindsey Kearney on 0300 333 2222 or by emailing Lindsey.Kearney@DeltaWellbeing.org.uk
Job Description: 028800.pdf - 308KB Opens in a new window
DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job
Welsh language level - Verbal: Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level
Closing Date: 31/01/2025, 23:55
The Rewards We offer an excellent benefits package including:
- Competitive salary
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing addition annual leave
- Access to staff health and wellbeing support
- Personal development and career progression
- Staff discount schemes and other benefits e.g., cycle-to-work scheme
- Flexible working and family friendly policies
Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: https://www.gov.uk/prove-right-to-work.
P lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: jobs@carmarthenshire.gov.uk or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.
Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.
