CASE ADMINISTRATOR

You can learn more about elements of Early Help by visiting the website www.cardifffamilies.co.uk

Information about our Parenting Services can be found online:

Cardiff Parenting 0-18 - Cardiff Family Advice and Support : Cardiff Family Advice and Support (cardifffamilies.co.uk)

We also post on our Twitter and Facebook pages - search for Cardiff Parenting - Rhianta Caerdydd to find out more.

Staff who currently work within the team say ' It's great being part of a supportive team, who work amazingly well together and are always there for each other'

If you require additional support to complete this job application, our Into Work Advice Service team can help you. To receive further support contact 029 2087 1071 or email intoworkadviceservice@cardiff.gov.uk

About the job
The Cardiff Parenting and Play Services Case Administrator will be responsible for providing essential administration functions to the Cardiff Parenting and Play Service to support and enable practitioners and manages in the delivery of a quality service to families across Cardiff.

The postholder will add an important function to Cardiff Parenting and Play Services, which is valued by the team.

The postholder will work with colleagues in our Cardiff Parenting & Play team and our Early Help Business Unit to identify tasks for completion independently or as part of a collaborative team.

We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing workforce feel respected and valued.

Here are some examples of how we try and achieve this:

• A generous annual leave entitlement.
• Access to the Cardiff & Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan.
• Guaranteed access to further Training & Development to give you the opportunity advance your career with us.
• Access to employee equality networks for support, guidance and socialising (these networks include the Black, Asian & Minority Ethnic Network, Carers Network, Disability Network, LGBT Network & the Women's Network).
• Access to comprehensive employee wellbeing support.
• Access to the MyAdvantages Employee Benefits Platform (which includes access to the Council's Cycle to Work Scheme and exclusive discounts at retailers such as Asda, Tesco & Ikea).

What We Are Looking For From You
The successful postholder will:

• Trained and proficient in using Microsoft Outlook, Word and Excel.
• Proven experience of working in an office environment in the public, voluntary or commercial sector.
• Experience of the full range of office systems and procedures.
• Experience of using and creating spreadsheets and databases.
• Can demonstrate excellent communication and organisational skills.

The Person Specification gives full details of the essential and desirable requirements. Please reference the essential requirements when applying, as the essential criteria is used in the shortlisting process.

Additional information
If you would like to discuss the post prior to application, please contact Bea Woodfield (Parenting 0-18 Groups Manager) on 07970642561.

This role is part-time at 18.5 hours per week, 52 weeks per year. The advertised salary is based on a full-time role (37 hours per week, 52 weeks per year). The actual salary will be lower than the advertised salary because of the part-time hours and weeks worked.

This post is temporary until 31st March 2026.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to an Enhanced Disclosure and Barring Service check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

This salary is subject to the Living Wage Supplement that tops up the basic rate of pay to £12.60 per hour. The supplement will be reviewed every April. Cardiff Council reserves the right to make any changes to, or removal of, the Living Wage Supplement.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information:-

• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice

Atodiadau

• Job Description & Person Specification