Care Co-ordinator

Salary: £33,000

You will need a full UK driving licence with access to your own vehicle for this role.

This is an exciting opportunity for the right person to become a key member of our dynamic Homecare Team as part of Alcedo Care at our St Asaph office location. We provide care across Complex Care, Complex Mental Health and Domiciliary Care.

As our Care Coordinator, you will be working closely with our Registered Manager, you will be responsible for effectively scheduling and coordinating all our care visits and will often be the first point of contact for our carers, clients, and other health care professionals.

We are passionate about delivering the best quality of home care possible and operate to exacting standards to ensure we achieve this every time; we are looking for someone who shares this passion and wants to join us on our journey as we grow.

At Alcedo Care, we are more than just a care provider – we are a family, and we believe in treating our team like family. As a Top 20 Homecare Provider in the UK for the past 5 years, we know what it takes to deliver exceptional care. Our passionate and dedicated teams make us proud every day.

Responsibilities and Duties


Prepare the weekly plan to allocate carers to each care visit for our clients on our rostering system
Make changes to schedules as required
Being able to schedule new clients into existing rota's
Ensure compliance is met within the office and the care calls
Assist and support the Registered Manager, Area Manager and Operational Manager
General office administration
Undertake client care reviews
Undertake client assessments
On-call management on a rota basis (additional rate)
Work very closely with all the other members of the Home Care team, Office team, and Directors.

Supporting on care calls as required throughout the Kendal, South Lakes and surrounding areas.
Qualifications And Skills


A good sense of humour
Self-motivation and a passion for being the "Best."
You should have experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency.
Highly independent and organised;
Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.
You have an empathetic and a caring nature
You have health and social care qualifications (NVQ 2/3 or above)
You are a people person with good communication skills
You are a team player

Join our family!
At Alcedo Care, we believe in making a difference not just in the lives of the people we care for, but in the lives of our team members. If you’re looking for a role that’s more than just a job, where you can grow, feel appreciated, and make a real impact, apply now! We can’t wait to welcome you aboard.


Make your application online today to be immediately be considered for the role !