We are passionate about working together to make a positive difference to the lives of vulnerable adults and children/young people to 'have the best life possible' by providing them with a supportive and fulfilling experience that is centred on their individual needs and what's important to them.
Responsibilities of the Team Manager will be to lead the Disability Employment Support Team to ensure that people with disabilities aged 14+ receive a high quality employment mentoring experience on their journey to paid employment. They will do this whilst also ensuring management of a successful business model that provides a positive experience to customers and the public. The business will incorporate retail settings, outdoor and horticultural services, growing and homemade produce as well as an in house digital sales and marketing facility.
The Team Manager will also supervise the Employment Pathway Coordinator.
The Team Manager will be responsible for developing a business plan for the service, reviewing progress against this plan and making changes in line with service user, customer needs and market trends. They will be responsible for managing the budget and for any additional grant funding allocated to the service.
The Team Manager will be responsible for developing a business plan for the service, reviewing progress against this plan and making changes in line with customer needs and market trends.
You will be expected to: - Provide strategic leadership for Conwy Disability supported employment services.
- Provide line management responsibility to designated staff
- Promote Conwy Employment Support services, working alongside marketing to develop the brand, promoting the mission and vision for the service
- Engage staff teams in developing the service
- Provide operational oversight of dispersed staff teams
- Develop, implement and review business plans for the services delivered.
- Balance the often competing demands of running a successful public facing business with employment support services for people with disabilities
- Continuously seek development opportunities which will support the delivery of our service vision and mission
What we are looking for from you: - A good standard of education, educated to degree level or equivalent.
- Have relevant BASE (British Association for Supported Employment) training
- Experience in the retail sector relevant to Conwy Disability service small businesses
- Knowledge and understanding of the barriers that face people with learning and physical disabilities in accessing paid employment
- An understanding of the legal context for the delivery of social care services e.g. Social Services & Wellbeing (Wales) Act and the Mental Capacity Act
- Management skills and budget planning
- Excellent organisational and research skills
- Proven experience in a project based / marketing and communications environment
- Previous experience of managing people in relation to all aspects of performance and attendance.
- Experience in successfully using audience insight and data to inform strategy and planning
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Fiona Dennison, Rheolwr Adain (fiona.dennsion@conwy.gov.uk / 01492 577772)
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.
We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.
Mae'r ffurflen hon ar gael yn Gymraeg hefyd.
