Team Manager

We are passionate about working together to make a positive difference to the lives of people who have disabilities to 'have the best life possible' by providing them with support that is centred on their individual needs.

This will be achieved by putting the person at the centre of all support planning and developing strategies that will enable the person to develop skills in all aspects of their life to give them independence and feel included in their communities based on what is important to them.

As the Team Manager you will be accountable for leading the management and development of a team for the Integrated Disability Services.

One of the key areas of responsibility will be to ensure that you promote, and value 'Active Support', 'Positive Behaviour Support' and the 'Reduction of Restrictive Practices' approaches as a central method of enabling individuals to engage more in their daily lives; building strong relationships with those surrounding them, developing independent living skills and becoming active members within their communities through delivering high quality care.

As the Team Manager you will demonstrate practical, visible, and compassionate leadership and will be required to:
• Manage the delivery of operational responsibilities
• Ensure compliance with the standards within the regulated service.
• Ensure services are delivered in line with the SSWBA.
• Provide workforce and performance information / data.

The Team Manager will also need to demonstrate, role model and empower staff to ensure:
• They put the person's needs at the centre of their care and ensure they have voice and control overreaching the outcomes that help them achieve wellbeing.
• People using the service are empowered to become more involved in the design and delivery of the service by putting in place communication systems bespoke to the person that will give them a clear voice on what is important to them.

You will be expected to:
• Take responsibility for the overall service delivery whilst ensuring that the service remains fully compliant with the RISCA Regulations 2016.
• Work with the Section Manager to implement opportunities for service improvements that deliver efficiencies and sustainability in the delivery of services including gathering feedback from those using the service, their family and friends and other relevant stakeholder's.
• Promote a very high standard of personal and professional behaviour in supporting a culture across the service that is authentically warm, genuine, trustworthy, honest, reliable, consistent, and caring.
• Provide workplace supervision and guidance for coordinators and support workers ensuring that they work safely and in a manner that meets the standards that are required of a Social Care Worker within the Social Care Wales Code of Conduct.
• Ensuring that the day to day running of the service is delivered in a manner which results in continuous improvement in the service so that 'people are supported to achieve all they can; they are provided with the right support at the right time; they are safe and are protected from abuse'
• Build and develop supervision and review processes that consistently reinforce a continuous improvement ethos from all staff.

What we are looking for from you:
• QCF Level 5 diploma in leadership and care or equivalent NVQ or ability to achieve in order to maintain registration with SCW.
• At least 10 years' experience and knowledge of working with disabled people across the lifespan, including those with complex health needs, dual diagnosis and behaviour that challenges
• At least 5 years' experience working in a senior role for a service that is regulated by Care Inspectorate Wales
• Sound knowledge of Positive behaviour support and ability to achieve a level 4 qualification in Positive behaviour support in order to guide staff and embed this way of working onto the service.
• Previous experience of managing people in relation to all aspects of performance and attendance.
• Good Knowledge of the Regulation and Inspection of Social Care (Wales) Act 2016.
• Sound knowledge of Active Support and Person-Centred Planning approaches and ability to embed in team practice.

The post is currently managing and leading a staff team to provide support for children and young people who have complex needs and behaviour that challenges.

Manager details for informal discussion:

Fiona Dennison, Section Manager

( fiona.dennison@conwy.gov.uk / 01492 577772 )

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.