Respond to people experiencing crises through assessment, support and family liaison and the commissioning emergency placements/care packages when necessary.
Complete outcome focused assessments ensuring the full participation of service users and/or their carers
Respond to urgent requests for equipment/manual handling concerns
Promoting people's wellbeing through the provision of Information, Advice and Assistance via our Wellbeing Matters Service.
Review or assess and people who are known to Adult Services but whose needs have changed and may require a new assessment
Develop Care & Support Plans in partnership with citizens to promote their wellbeing and social role within their community.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the rolePay Details: Grade 6 SCP 14 - 19 (28,624-£31,067)
Hours of Work / Working Pattern: 37 hours Monday to Friday
Main Place of Work: C1V
Description: To support Adults Services in managing the initial contacts from the public, and processing enquiries through effective signposting, and initial assessments.
To undertake UA reviews, provide information and support to social workers with assessments and reviews and monitoring of user and carers needs
About youYou will need:
- Experience of working in a Team
- Some knowledge/ understanding of ageing/illness/disability and its effects of individuals/families and their Carers
- Good standard of written and verbal communication skills.
- Ability to organise and prioritise tasks.
- Creative and imaginative approach to problem solving.
- Ability to work under pressure
Additional informationDBS Check Required: Enhanced
For Further Information, contact: SDSmith@valeofglamorgan.gov.uk or lojones@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
