Section Manager - Workforce

Opportunity has arisen for the temporary position of Workforce Section Manager for Workforce Service, Integrated Adults and Community services, via a fixed term contract/secondment for 18 months.

The Workforce Section Manager will report to the Service Manager Workforce and will serve as the lead manager for workforce within social care.

This role requires managing and supporting the implementation of workforce development strategies across services for children, families, and adults, including those commissioned externally. The goal is to ensure that the Social Care workforce is adequately sized, skilled, trained, and equipped with necessary safety checks to promote the well-being of individuals with care and support needs in Conwy.

Key responsibilities include managing three workforce teams:

1. Workforce Development & Learning: Providing comprehensive learning programs across the social care sector, including qualifying and post-qualifying programs and implementing national strategies such as the National Safeguarding Standard and More Than Just Words.
2. Workforce Business Support: Delivering extensive administrative support to social care managers and staff concerning training and HR services and functions.
3. Workforce Recruitment and Retention: Developing programs and services to support workforce sustainability throughout the entire social care sector.

The role will also involve close partnership working with Statutory Partners, including other Local Authorities, the Local Health Board, Independent Providers, and Third Sector organisations.

As this can be offered on a secondment basis you should discuss and seek agreement from your manager in advance of the application.

Provisional interview date has been arranged for 17th October 2025.

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Mark Rowley, Service Manager - Workforce, Gweithlu

( Mark.rowley@conwy.gov.uk / 01492 577764 )

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.