Mental Health Support Worker

Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

( Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Jenine Cassim on 01766 772599 or by e-mail: JenineCassim@gwynedd.llyw.cymru

Interview date to be confirmed.

Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

E-Mail: Swyddi@gwynedd.llyw.cymru

CLOSING DATE: 19/03/2026

The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.

If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Recruitment Pack Adults, Health and Well-being Department.pdf

Person Specification

Personal attributes
Essential
Friendly, extrovert and willing to participate in training

The ability to work as part of a multi-disciplinary team

Desirable
-

Qualifications and relevant training
Essential
NVQ 2 in Care

Good communications skills (verbal and written).

Desirable
-

Relevant experience
Essential
-

Desirable
Undertanding of mental health and its effect on an individual

Information and the understanding of confidentiality needs

Language requirements
Listening and Speaking - Higher
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

Reading and Understanding - Higher
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

Writing - Intermediate
Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).

Job Description

Purpose of the Post.

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Gwynedd Council is looking to recruit a committed and compassionate Mental Health Support Worker to join the South Gwynedd Mental Health Social Services Team.
• This role involves supporting people with mental health needs to live independently and meaningfully within their communities. Working as part of a multi-agency team, you will provide practical and emotional support to individuals in accordance with their agreed care plans.
• The successful candidate will work closely with social workers, social care practitioners and community psychiatric nurses as part of a multi-disciplinary team to support recovery and wellbeing.

Responsibility for functions . e.g. staff, budgets, equipment
• -

Main Duties

Main Responsibilities

• Support individuals with mental health needs to live as independently as possible in the community
• Assist individuals to work towards goals identified in their care plans
• Provide practical and emotional support to promote recovery and wellbeing
• Encourage the development of social and life skills to support independent living
• Work in partnership with mental health professionals across services
• Maintain accurate records and follow Gwynedd Council policies and procedures

About You

We are looking for someone who:
• Has an interest in supporting people with mental health needs
• Is compassionate, respectful and committed to promoting independence
• Has good communication and teamwork skills
• Is able to work effectively as part of a multidisciplinary team
• Is willing to undertake training and professional development
• Knowledge of the Social Services and Well-being (Wales) Act 2014 and experience of working within mental health services would be advantageous.

Additional Information

• The role will include regular supervision and training opportunities.
• You will be expected to maintain confidentiality and work within safeguarding, health and safety, and data protection requirements.
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.
• Operate within the Council's policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council's information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council's carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council's Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.

Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.
• -

The above indicates an outline of duties only, in order to give an idea of the level of responsibility entailed. This job description is not exhaustive in detail, and job duties may change from time to time without changing its fundamental nature and level of responsibility.