Key responsibilities are to effectively cover and plan rotas, to provide consistent advice, guidance and support to Service Users, staff and all stakeholders and to provide administrative support within the department.
Good IT skills are essential for the role and experience in a care- setting will be beneficial.
The Home Care service operates 365 days a year and the Duty Planner role includes working every other weekend, some evenings and some day shifts on a rolling rota basis. There may be opportunities to work additional hours in the service.
As an agile worker you will work a combination of home based and office based hours on a rota basis.
About you Join our dynamic team as a duty planner and embark on a fulfilling journey that combines reliability and hard work with a touch of warmth and empathy. In this role, you'll be a multitasking maestro, effortlessly managing a range of responsibilities.
We are looking for individuals who:
Embrace Our Values: We seek individuals who resonate with our core values of compassion, respect, and dedication. You should possess a genuine passion for helping others and demonstrate a can-do spirit in all that you do.
Empathetic Nature: Your friendly personality and empathetic nature will shine as you closely interact with our service users, families, staff and stakeholders.
Dependability: What matters most is that you're dependable, caring, and always eager to make a positive difference in our team. You will be an integral member of the team ensuring that rotas are covered and service users remain safe
Positive Impact: If you are looking for a rewarding role that allows you to be part of a close-knit team dedicated to enabling service users to remain at home, we encourage you to apply.
About us Homecare is warm, welcoming and committed to providing exceptional care to our service users. The Home Care service operates 365 days a year providing care to service users in their own homes, the duty planners play an integral part in the team ensuring rotas are covered and service users remain safe.
A level 3 qualification is essential for this role e.g. NVQ / QCF Level 3 in Administration or Care or Equivalent level of qualifications in either administration or Care
Thorough pre-employment screening is undertaken during the recruitment process. The postholder will be required to complete an application for a Disclosure of Criminal Records. We welcome applications in Welsh, please complete Welsh Job Application Form Closing Date: 12 th September 2024 at 12:00am, midnight Interview Date: 19 th September 2024
