Conwy County Borough Council / Cyngor Bwrdeistref Sirol Conwy
Location
Conwy
All areas
Job details
Contract type
Permanent
Pay
£28598 - 32061 per year
Area of care
Social Care
Workplace
Social Work Services / Social Services
Job role
Information, Advice and Assistance Worker / Operator
Job description
Work base: Hybrid - Coed Pella, Colwyn Bay, Locality Offices and home
We are looking for an enthusiastic person to join a team that undertake Financial Assessments and Reassessments, for Social Care Clients receiving a chargeable service for residential and non-residential care. In addition to completing financial assessments, the role includes identifying possible welfare benefits and referring to Welfare Rights Unit to maximise income for the individual and potential income for the Authority.
The successful applicant will ideally have experience of working in a financial role although not essential as full training will be provided. We are looking for applicants who have excellent numeracy and literacy skills, can work with a high level of accuracy and can collate and analyse information from different sources. With experience of delivering a customer focused service and be able to communicate with vulnerable adults, as well as building partnerships with internal and external agencies. An ability to manage and prioritise own workload is essential as is experience in using computer technology.
Due to the nature of the work, it will be necessary to obtain a satisfactory disclosure from the Disclosure and Barring Service (DBS).
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae'r ffurflen hon ar gael yn Gymraeg hefyd.
How to apply
View full job description and apply on the employers website