Family Support Worker - Exploitation

Bridgend's Edge of Care services provide pioneering, whole-family support aimed at preventing children from entering the care system. As part of our Exploitation team, you'll take a person-centred approach to work with children, young people, and their families, delivering responsive and flexible support to foster safety, well-being, and long-term resilience.
Key Responsibilities:
Deliver tailored, evidence-based interventions to children, young people, parents and carers to reduce risk associated with exploitation.
Work intensively with families using trauma-informed, strengths-based, and motivational approaches to increase protective factors.
Build trusting relationships with young people who may be hard to engage, ensuring their voice and lived experience informs the work.
Engage parents/carers to build capacity and understanding of exploitation, supporting family-led safety planning.
Provide assertive outreach to reduce harm, including community-based work, school visits, and partnership liaison.
Work collaboratively within a co-located, multi-agency exploitation service and with wider partners such as education, youth justice, police, and health
Engage with service users through morning, evening, and weekend work as needed.
Use a contextual safeguarding approach to assess and respond to extra-familial risks.
Respond to crisis situations calmly and effectively, including escalating safeguarding concerns

Are you passionate about making a difference in the lives of children, young people, and families? Bridgend County Borough Council is leading the way with innovative, unitive "Edge of Care" services, focusing on early intervention to keep families together and provide robust support when it's needed most. We are seeking a dedicated Family Support Worker (x2) to join our Exploitation team and help shape the future of family support.

Why Bridgend?

Bridgend's Edge of Care services provide pioneering, whole-family support aimed at preventing children from entering the care system. As part of our Exploitation team, you'll take a person-centred approach to work with children, young people, and their families, delivering responsive and flexible support to foster safety, well-being, and long-term resilience.

Key Responsibilities:

Deliver tailored, evidence-based interventions to children, young people, parents and carers to reduce risk associated with exploitation.

Work intensively with families using trauma-informed, strengths-based, and motivational approaches to increase protective factors.

Build trusting relationships with young people who may be hard to engage, ensuring their voice and lived experience informs the work.

Engage parents/carers to build capacity and understanding of exploitation, supporting family-led safety planning.

Provide assertive outreach to reduce harm, including community-based work, school visits, and partnership liaison.

Work collaboratively within a co-located, multi-agency exploitation service and with wider partners such as education, youth justice, police, and health

Engage with service users through morning, evening, and weekend work as needed.

Use a contextual safeguarding approach to assess and respond to extra-familial risks.

Respond to crisis situations calmly and effectively, including escalating safeguarding concerns in line with statutory processes.

A valid UK driving license and the ability to communicate through Welsh are advantageous.

What We're Looking For:

Qualified in Health & Social Care (QCF Level 3 or equivalent).

Experienced in working with children, young people, and families, ideally within health, social care, or the voluntary sector.

Knowledgeable about child and vulnerable adult protection and the legislative framework supporting family work.

A resilient and adaptable individual, comfortable with varied and flexible hours.

What We Offer:

Join Bridgend's Exploitation team and become part of a council committed to family well-being and innovative support solutions. Bridgend offers a supportive environment for professional growth and the chance to make a tangible impact on the lives of families in our community.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Weekend Working is a requirement of this post.

Closing Date: 22 October 2025

Shortlisting Date: 23 October 2025

Interview Date: 03 November 2025

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification