About the vacancy Vacancy ID: 2682
Organisation: Carmarthenshire County Council
Number of vacancies: 1
Contract type: Permanent Full Time
Location: Carmarthen
Grade: Grade E
Salary: £26,403 - £29,540
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly
Hourly Rate : £13.69 - £15.31
Contract Hours 37
Come and join our team Join Our Team as a Direct Payments Advisor in Carmarthenshire! One Permanent- Full Time Post- 37 hours Available
Are you passionate about ensuring people receive the right care at the right time? Do you thrive in a fast-paced, solution-focused environment where every decision makes a real difference? If so, this could be the perfect role for you!
We're looking for a dedicated Direct Payments Advisor to join our dynamic team and help coordinate high-quality care provision for individuals across Carmarthenshire. This is an exciting opportunity to play a key role at the heart of care planning and service delivery.
What You'll Be DoingAs a Direct Payments Advisor, you will:
Access assessments and care plans via our Eclipse system to negotiate and coordinate the provision of Direct Payments to meet the needs of service users in Carmarthenshire
Ensure Direct Payment Recipients receive all required documentation before services begin.
Be expected to handle all enquires to establish the best course of action, whilst being aware of the potential impact on the recipient.
Support the Personal Assistant matching process
Work collaboratively with professionals, teams, and stakeholders.
Maintain accurate IT and paper records to support commissioning, monitoring, and reporting.
Prioritise urgent referrals to enable individuals' choice and control is maintained.
Ensure employee forms are completed and the contracts of employment set up by the Direct Payment recipients are correct in line with budget expenditure.
Why Join Us?You'll be part of a supportive team making a direct impact on people's lives every day. No two days are the same, and your work will help ensure that individuals in Carmarthenshire receive the right care, in the right place, at the right time.
If you're organised, adaptable, confident using IT systems, and enjoy making meaningful connections across services, we'd love to hear from you!
Apply now and help shape the future of Direct Payments in Carmarthenshire!For an informal discussion about our vacancy please contact Alexis Powell- AJPowell@Carmarthenshire.gov.uk
Job Description: 020602 JP DP Advisor PDF.pdf - 201KB Opens in a new window
DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job
Welsh language level - verbal Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level
Closing Date: 11/02/2026, 23:55
The Rewards We're proud to offer a range of benefits to our staff. Please note that the examples shown are just some of what may be available, and eligibility can vary depending on your role or contract type. For instance, certain benefits may not apply to casual workers .
- Competitive salary
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing addition annual leave
- Access to staff health and wellbeing support
- Personal development and career progression
- Staff discount schemes and other benefits e.g., cycle-to-work scheme
- Flexible working and family friendly policies
Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: https://www.gov.uk/prove-right-to-work.
P lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: jobs@carmarthenshire.gov.uk or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.
Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.
