Contact/Family Worker

Staff wellbeing is a priority in NPT and we endeavour to promote this constantly. The successful applicants will join our Child Care Disability Team and have access to established management structure of a Team Manager, Deputy Team Managers and Consultant Social Workers; regular supervision (at a minimum of every 28 days); flexible working arrangements, such as compressed hours; and access to training for ongoing learning and development opportunities. Neath Port Talbot Childrens Services has one of the lowest caseloads across Wales, allowing staff the capacity to provide a high quality support whilst also having a healthy work life balance.

As part of the role, Contact/Family Workers will provide high-quality support within a dynamic and busy children with disabilities team. Tasks include taking telephone calls, transporting children and their families, direct work with children, supporting children to spend time with extended family members, supporting routines within the home environment, supporting the case management role, keeping up to date recordings, engaging in multidisciplinary meetings, feeding into outcomes planning for children and young people and liaising with multi-agency partners for this purpose. The successful applicant will need to work flexible hours to support the identified needs of the children and families that we work with. The role will be governed in accordance with legislation, policies and procedures and best practice.

The contract will initially be for a 24-month period, however, there will be scope to review the impact the role is having on our service with a view to offer an extension.

The post requires a minimum of 4 GCSEs grade C or above, one of which must be English or Welsh plus Mathematics, or equivalent. Experience of direct work with children with disabilities and families is a desired skillset for this role.

The Local Authority strives to recognise staff contribution by means of annual recognition awards and an annual staff conference which celebrates the successes and promotes outstanding practice.

If you would like to be part of a service that strives for excellence and supports its employees to achieve their potential, this could be the role for you. We can offer you secure employment with a very competitive salary and generous terms and conditions including 25 days annual leave (rising to 32 days after 5 years continuous service) plus 2 extra days at Christmas, pension scheme and sick pay scheme as well as free staff parking at various Local Authority owned car parks. We also have a Health and Well-being Group with a staff lottery and associated discounts.

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

About us:
We believe in rewarding and recognising our colleagues efforts and achievements. We also believe that there is life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you will be rewarded with a range of attractive benefits and support to help you live your best life.
• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
For an informal discussion, please contact:
Mandy Williams, Team Manager - m.l.williams@npt.gov.uk
Neil Johnson, Deputy Team Manager - n.johnson1@npt.gov.uk
Christie Thomas, Consultant Social Worker - c.thomas5@npt.gov.uk

DBS requirements:
• This post is subject to an enhanced with child barred list DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:
Welsh Language skills are not required.

Additional Information:
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.