Business Support Officer

Looking for a role where you can make a real difference and develop your skills? Come and be part of one of the biggest employers in the area! We're a welcoming and supportive team, and we're looking for someone to help us deliver important services to people in Conwy.

As a Business Support Officer, you'll play a key role in our well-established Disability Services team. You'll be fully supported and mentored by experienced colleagues as you take on a variety of administrative tasks.

You'll be doing things like:
• Arranging and minuting meetings
• Answering calls and helping people find the right support
• Updating records and working with data

This role is perfect if you:
• Are organised and enjoy supporting others
• Have experience using IT applications like Word and Excel
• Communicate confidently by phone and in person
• Want to learn new things and build your experience

We value work-life balance and offer flexible working options, including blended working from home and access to our modern office in Colwyn Bay.

You'll also benefit from a generous rewards package, including:
• Local Government Pension Scheme
• Occupational sick pay
• Staff benefits such as salary sacrifice cars, Cycle to Work scheme, cashback healthcare, and retail discounts
• ....plus much more!

If you're looking for a job that's meaningful, supportive, and a great place to start or grow your career, click apply now.

Manager details for informal discussion:

Bryony Slater, Senior Administrator & Service Liaison Officer (bryony.slater@conwy.gov.uk / 01492 576546)

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.