Assistant Service Manager - driver essential in Carmarthenshire

Location: Sessional Services team across Carmarthen and Ammanford

Hours: Full time 37 hours per week. Your shift pattern will include weekends but no sleep ins

Salary: £27,224pa and our travel expenses is paid 45p per mile

Contract:  Permanent

Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity

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to learn more about growing your career at Cartrefi Cymru.

What you’ll be doing:

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.

You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service.

In this rewarding and varied role, you’ll be part of the Sessional Services team in Carmarthen, providing flexible support that meets each person’s needs and preferences.

Alongside sessional support, you’ll work across three distinct services in the wider area:
• Lifeline Day Service (Carmarthen) – A structured, skills-based day service where individuals are supported to build independence through learning activities such as cooking, money management, and confidence-building tasks. This service offers hands-on sessions focused on personal development in a group setting.
• On Demand Service (Carmarthen) – A highly responsive support model offering daily phone calls, home visits, and community support. This service helps people remain connected, safe, and active.
• Supported Living Service (Ammanford) – A service providing 24/7 support to individuals living in their own accommodation. Here, you’ll help people manage their home, develop daily routines, stay engaged in the community, and build confidence in tasks like cooking, cleaning, and managing finances — all while promoting as much independence as possible.

Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.

Who we are looking for:

We’d love to hear from you if you have:

experience supporting people with learning difficulties in a social care setting
Level 3 in Health and Social Care (or actively working towards)
a strong caring nature to support others to live an enriched life and fulfil their potential
a working knowledge and understanding of the Care Council for Wales Code of Practice
flexibility to work shifts and provide cover as required
a full driving licence - essential and happy to travel as you’ll by driving from session to session
access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this.
Our Benefits

Excellent training and development opportunities to achieve qualifications
25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
Benevolent Fund, confidential financial wellbeing resource available to our colleagues
Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
Refer a Friend - Referral Programme
Company pension
Cycle to work scheme
Benefits and discount platform
Eligibility for Blue Light discount card
And much much more…..
About Us
Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values
We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

Honesty
Trust
Kindness
Respect
Wellbeing