*PLEASE NOTE* Cyngor Gwynedd is committed to being an inclusive employer, and to enhancing the diversity of the workforce. Your application form will be assessed anonymously. Your title, name and email address will not be shared with the appointing panel for the purpose of shortlisting. You should carefully consider this when completing the further information section of the application form.
Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
( Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Bethan Mair Davies on 01758 613810 or via e-mail: bethanmairdavies@gwynedd.llyw.cymru
Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076
E-Mail: Swyddi@gwynedd.llyw.cymru
CLOSING DATE: 10:00 AM, 14/07/2025
The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
Person Specification
Personal attributes Essential Excellent skills in dealing with people, showing respect, humour and empathy.
Demonstrates professionalism and a person who earns the respect and trust of others.
Desirable -
Qualifications and relevant training Essential NVQ 3 or QCF 3Care/promoting independence
Commitment to pursue a QCF level 5 in Care
Desirable NVQ 4 or QCF5 Care
Dementia Training
ILM 2
Relevant experience Essential Experience in the care field
Desirable Experience of supervising and evaluating staff.
Skills and specialist knowledge Essential Good administrative skills
Excellent verbal communication, interpersonal and written skills and respect the need for confidentiality.
Desirable -
Language requirements Listening and Speaking - Higher Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
Reading and Understanding - Higher Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing - Higher Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).
Job Description
Purpose of the post The intention of the Service:
• Support individuals with learning disabilities to live full lives in the way they wish to live, support them to develop skills and ensure opportunities to be a part of their community.
• Ensure that the people of Gwynedd are at the centre of everything we do.
• Ensure that individuals' needs are met in accordance with the Council's safeguarding arrangements and statutory responsibilities. There will also be an expectation to comply with all the requirements of the Regulation and Inspection of Social Care (Wales) Act 2016 and the Social Services and Well-being Act 2016
• Ensure that individuals' needs are met in accordance with the Council's safeguarding arrangements and statutory responsibilities. There will be an expectation to comply with all the requirements of the Care Act 2016.
Responsibility for functions Assist the Manager to ensure the following;
• Responsibility for managing service staff and budget effectively.
• Responsibility for ensuring that the resources, tools and equipment used are in a good condition and are fit for purpose.
• Responsibility for the building.
Main duties • Lead and implement the provision of person-centred services.
• Follow the Active Support ethos (for more information click here: Active support and Positive Behaviour Support ), which emphasises the importance of working with individuals and promoting their independence.
• Support individuals to take an active part in making decisions about care and support in their lives.
• Follow local and national policies and procedures to identify, record, report and take part in safeguarding vulnerable adult protocols.
• Ensure that the Service realises the importance of supporting families.
• Collaborate with citizens and their carers to identify 'What matters to them' and find ways of meeting personal objectives.
• Empower the individual's voice. Support individuals to get advocacy support.
• Implement the relevant legislation (e.g. Health and Safety, the Well-being of Future Generations Act, Social Services and Well-being Act) and ensure that they adhere to them.
• It will be necessary to register with CCW
• Commit to the Professional Social Care Code of Practice
• Undertake inspections and collaborate with CIW and respond and act on what comes to light
LEADING AND MANAGING - Assist the manager to support between 30 and 50 staff members,
• Lead the team, take ownership of the principles of Ffordd Gwynedd, and promote and encourage staff well-being.
• Support to supervise, evaluate, lead, motivate and advise staff to work as a team and to follow Council guidelines and policies to ensure the best for the people of Gwynedd.
• Deal with disciplinary issues in consultation with the personnel officer.
• Lead on recruiting and appointing suitable staff to the service, and ensure appropriate DBS disclosures
• Ensure that the service complies with human resources policies.
• Deal with complaints and compliments, leading and assisting the investigation process.
• Responsibilities as the Site Manager, Health and Safety of service
• Assist with responsibilities for the service budget
• Ensure that the quality of service meets with the standards set
• Communicate openly with agencies, families and professionals.
• Collaborate on developing policies and procedures and review relevant service policies.
• Liaise with other agencies on behalf of the Department. Promote partnership working with service users and other agencies e.g. health authority and the third sector.
• Support the manager to produce information and reports about the team's performance and work.
• Provide professional opinion on cases for others in the service.
• Contribute towards in-service training and to training activities as appropriate.
Other responsibilities
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.
• Operate within the Council's policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council's information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council's carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council's Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.
Special circumstances • The post may mean working unsociable hours outside normal office hours on occasions.
• A DBS will need to be completed, and to register with Care Council Wales
How to apply
View full job description and apply on the employers website
