Administrative Assistant

We're looking for someone who thrives on variety and wants to build their career in business support and administration. You'll join a busy and dynamic Social Care Business Support team, working alongside the Older People and Hospital Social Work Teams and Community Support Services - all dedicated to providing high quality services to our communities.

What You'll Be Doing - In this rewarding role, you will:
- Provide day to day administrative support within the department
- Welcome visitors, set up meetings and coordinate meeting rooms
- Manage calls and emails from the public, practitioners and service professionals
- Take minutes at meetings (full training and support provided)
- Carry out essential office duties such as inputting data, managing information systems, processing timesheets, preparing letters and more

Every day brings something different - and we'll make sure you're fully supported with training and guidance so you can excel and grow in the role.

What We're Looking For - To succeed, you'll need:
- High levels of integrity and personal resilience
- The ability to remain calm under pressure
- Strong attention to detail
- Great communication skills
- Confidence in using Microsoft Office
- A genuine commitment to delivering excellent customer service

Welsh fluency is essential for this post, as it allows us to give our citizens a real choice of language and ensures we deliver a accessible and supportive service to all

Why Join Us? - You'll be part of a friendly, supportive team that values your contribution. You'll gain experience in a key service area, help ensure smooth daily operations, and play an important role in supporting essential services for the people of Conwy.

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Heather Wheeler, Senior Administrator & Service Liaison Officer
( heather.wheeler@conwy.gov.uk / 01492 575134 )

Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.