37 hours per week
Temporary up to One Year (Maternity Cover)
An exciting opportunity has arisen to develop a career in Social Care administration. We currently have a maternity cover vacancy for a Social Work Support Officer, working within Childrens Social Care services in Bridgend. This post will be based in our MASH (Multi-Agency Safeguarding Hub). Our MASH is the single point of contact for all professional and citizens to raise safeguarding concerns. You would provide a range of administrative support functions working closely with Social Workers within Children’s Services.
As a Social Work Support Officer, you will assist a small team of Social Workers on a daily basis. Your role will be to proactively assist the Social Workers to manage their caseloads, whilst the Social Workers retain overall responsibility. You will work with the Social Worker and in line with agreed departmental standards and procedures, aiming to relieve the Social Worker of some basic admin tasks.
You will be confident and pro-active, not afraid to use your initiative, with excellent organisation and communication skills. In addition, the role also requires good analytical skills, self-motivation and good multi-tasking skills.
Duties will include organising and co-ordinating diaries, communicating with clients and professionals (verbally and in writing), proactively arranging and supporting sensitive meetings, recording information on client records, updating chronologies, track and monitor caseload information and extracting information from various sources.
Experience of minute taking or a willingness to learn this skill is required.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Temporary up to 12 months or until the post holder returns; whichever is earlier.
Closing Date: 29 July 2026
Shortlisting Date: 30 July 2026
Interview Date: 13 August 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
