2 x 23 hour positions available.
If you are a positive, caring and motivated person who likes to help people, you will be welcome within our Mobile Response team.
We are seeking to recruit 2 Mobile Response Care Workers, who are focused on providing urgent care and support to older people and people with disabilities in their own homes.
Your Key Responsibilities will include:
- Responding promptly to emergency calls from the Community Alarm Monitoring Centre.
- Visiting service users at home and providing immediate assistance.
- Delivering personal care, meal preparation, practical support, reassurance, and information.
- Coordinating emergency and welfare responses with GPs, ambulance services, relatives, carers, and other professionals.
- Providing first aid where appropriate.
- Using specialist lifting equipment to assist people who have fallen and are uninjured.
- Completing and contributing to risk assessments.
- Reporting concerns and risks to Team Leaders or the Out of Hours Team.
- Maintaining accurate records, reports, and documentation.
- Providing information about the service to service users, families, and professionals.
- Supporting administrative duties for the Community Resource Team (CRT) during quieter periods.
- Clean drivers licence and ability to drive Mobile Response vehicles.
We are looking for:
- Caring, compassionate, and positive attitude.
- Excellent communication and interpersonal skills.
- Ability to remain calm in emergency situations.
- Good problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Strong record-keeping and administrative skills.
- Understanding of safeguarding, risk assessment, and health and safety practices.
- Experience in care work, support services, or a related field would be beneficial.
This role requires someone who can provide both practical care and emergency response support, while maintaining high standards of professionalism, safety, and compassionate service delivery.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
A valid driving licence is requirement for this post.
Night Duties and Weekend Working are a requirement of this post.
Closing Date: 2 September 2026
Shortlisting Date: 7 September 2026
Interview Date: 14 September 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
