Family Support Worker

Hours: Full-Time (40 hours per week) & Part-Time roles available (23 hours & 34.5 hours per week)

Salary: £13.00 - £13.25 per hour

Shifts: A combination of dayshifts, nightshifts and weekends
Days: 7am-7.30pm and Nights: 7pm-7.30am

PfP does not offer sponsorship to overseas candidates for this role.

An ideal candidate will be a support worker with the required qualification in Health & Social care and at least one years’ experience of working with vulnerable adults and/or children in the UK.

Critical requirements:
• Candidates must be over 21 years of age
• Candidates must be eligible to work in the UK
• Candidates do not require sponsorship
• Candidates must have a minimum of 1 years’ experience in of working
with vulnerable adults and/or children in the UK

Benefits:
• A competitive salary
• Additional payment for nightshift working and stand-by allowance
• Annual Bonus Scheme
• Enhanced maternity, paternity and compassionate leave pay
• Eligibility for contributory pension scheme
• Life assurance cover from first day of employment
• 240 hours annual leave per annum inclusive of bank holidays (FTE)
• Additional days accrued with length in service at years 3, 5 and 10 years
• In depth induction package and additional ongoing training opportunities
• Initial enhanced DBS certificate paid for and re-imbursement for annual
DBS update service fee
• Re-imbursement for SCW registration fee
• £500.00 one off payment for achieving the relevant Health & Social care
qualification to register with Social Care Wales whilst working at PfP
working for PfP
• £250.00 refer a friend scheme (until January 2026)
• £250.00 Attraction & Retention Bonus paid within the 1st year of employment
• Free onsite parking
• Free hot and cold beverages
• Eligibility for Blue Light Card.
• Discounted gym membership

Ty Seren is a Residential Family Centre based in Bridgend, South Wales, we support up to 10 families at any one time, where there are concerns in respect of a parent’s ability to care for their child. Placements are typically for 14 weeks and include a programme of teaching and assessment.

Job Description:
Our Family Support worker roles involves supporting the parents who reside in our Service to improve their self-esteem, confidence, skills and behaviours whilst they are undergoing their parenting assessment, therefore an essential part of the role is to ensure the baby is safeguarded at all times.

Core responsibilities/tasks:
• To promote the Service’s mission, objectives, vision and values, both
internally and externally and comply with all policies, procedures,
guidance , code of professional practice, contractual requirements and
relevant legislation.
• To share relevant information as needed, listen to, follow directions and
ensure all allocated duties are completed as requested. In cases where
this is not possible, outstanding tasks should be handed over to the Shift
Coordinator with a clear rationale of why they have not been achieved.
• Support each family within the Service, as directed by the Shift
Coordinator, 2nd Senior and/or Multi-Disciplinary Team (MDT), in line with
their assessed needs.
• Support parents to meet their children’s developing needs, considering all
aspects to parenting and independent living skills.
• Accompany families in the Service and in the community when required.
• Build positive working relationships with family members by adopting a
calm, caring yet assertive approach during interactions.
• Help ensure the voices, views and choices of families are sought and
represented, including raising any concerns or complaints with
Management.
• Keep accurate, complete and timely records are kept of family
observations and interactions.
• Assesses families during targeted formal assessment sessions, supported
by the MDT.
• Report any safeguarding concerns when they arise in line with national,
local and service specific safeguarding procedures for children and
adults at risk.
• Whilst uncommon, you may be asked to attend and give evidence at
Family Court when required. You will be fully supported throughout this
process.
• Undertake any other tasks as delegated by the Shift Coordinator or 2nd
Senior.
• To assist with cleaning and infection control duties within the Service.

Essential person specification and core requirements:
• Ability to work flexibly, including days, nights and weekends
• Willing or already working towards QCF Level 3 Diploma in Health &
Social Care (Children & Young People) or willing to work towards City &
Guilds Level 2 & 3 Health & Social Care (Children & Young People) &
(Adults).
• Willing to register with Social Care Wales and to achieve All Wales
Induction Framework (AWIF) during probationary period.
• Demonstrable understanding of the issues regarding confidentiality and
the disclosure of personal information.
• Demonstrable high standard of numeric and literacy skills, ensuring
accurate recording of family observations.

Desirable core requirements:
• Effective and accurate administration skills and IT proficiency with
working experience Microsoft Office.
• Ability to communicate through medium of Welsh.
• Ability to drive.

We reserve the right to close this advert early if enough quality applications are received.

For an informal discussion about this role, please contact our Recruitment line on 01656 335555.

Alternatively, you can request a job pack by showing an interest in this advertisement or contacting recruitment@pfp.org.uk.