Work base: Llys Y Coed
Make a Difference
Hafan Gwydir is an Extra Care Housing Scheme that supports people aged 60 and over to live independently in their own homes, with the assistance of tailored domiciliary care and support services.
We are looking for a caring, motivated, and confident individual to join our team as a Support Worker.
About the Role
As a Support Worker, you will play a vital role in providing reassurance, support, and assistance to tenants. Your responsibilities will include:
• Delivering scheduled domiciliary care and support calls to assist individuals with their evening routines.
• Responding promptly to emergency calls through the scheme’s call system.
• Providing practical support and reassurance to tenants when required.
• Responding appropriately to building-related issues and escalating concerns when necessary.
• Maintaining accurate records and ensuring that all support is delivered in a person-centred and professional manner.
Working Hours
• Shift pattern: 3 shifts a week on a rota
• Hours: 5pm – 9pm
• Weekly hours: 12 hours
• Enhanced rates of pay are provided for unsocial hours working.
What We Offer
• Comprehensive induction and ongoing training.
• Opportunities for professional development.
• A rewarding role where you can make a real difference to people's lives.
• Supportive management and team environment.
What We Are Looking For
We are seeking someone who:
• Has a caring and compassionate approach.
• Demonstrates excellent communication and interpersonal skills.
• Is reliable, adaptable, and able to work independently.
• Shares our commitment to promoting independence, dignity, and wellbeing.
Essential Requirement
An Enhanced DBS check is required for this post.
If you are passionate about supporting older people to live independently and want to work in a rewarding, we would love to hear from you.
Conwy is committed to safeguarding - qualifications and references will be verified.
You will be required to undertake a Disclosure check by the Disclosure & Barring Service. Conwy is committed to safeguarding.
Manager details for informal discussion:
Julie Clarke, Community Support Manager
( julie.clarke@conwy.gov.uk / 07496542114 )
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.
