Community Support Coordinator

We are passionate about working together to make a positive difference to the lives of children and young people to 'have the best life possible' by providing them with a supportive and homely environment that is centred on their individual needs. This will be achieved by putting the child / young person at the centre of all support planning and developing strategies that will enable the child/young person to develop skills in all aspects of their life to give them independence and feeling included in their communities based on what is important to them.

We are looking to appoint a Community Support Coordinator within our Disability Resources Team. The role of the Community Support Coordinator will be to support the registered manager in the delivery of services to individuals who have disabilities whilst ensuring the service remains compliant with the Regulation and Inspection of Social Care (Wales) Act 2016.

The current position will be supporting the registered manager to deliver support to individuals who have disabilities living in their own homes.

You will be expected to:
• Co-ordinate the day-to-day deployment of staff: this will include accepting new referrals, allocating work and updating records.
• Communicate with service users their families, social workers and other professionals on a day-to-day basis as required.
• Provide supervision, support and guidance in a sensitive manner whilst ensuring that staff work safely and meet the quality set out by The Care Inspectorate for Wales.
• Complete service delivery plans, which meet the identified outcomes for individuals.
• Carry out risk assessments and manual handling assessments in line with Corporate Policy and Procedures.
• Have completed an NVQ Level 2 in Health and Social Care or relevant subject.
• Have the ability to achieve a QCF Level 3 in Health and Social Care for Children and Young People or Adults within a 3-year period following appointment.

What we are looking for from you:
• Have the confidence and ability to solve problems and make decisions, which will affect service delivery and health and safety.
• The ability to communicate on all levels with staff, individuals, other colleagues, other professionals, management, family and friends.
• To be able to communicate in a friendly and caring way.
• To be physical and emotionally resilient to deal with the demands of the role.
• Be able to manage and prioritise your own workload.

Appointment to this post will be subject to 2 satisfactory references and Enhanced DBS checks.

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion: Ian Spencer, Team Manager (ian.spencer@conwy.gov.uk / 01492 577664)

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Click here to discover the benefits of joining Team Conwy.

Learn more about our recruitment process by visiting our Recruitment Process Page

We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.

We welcome and encourage applicants from all backgrounds and experiences.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).

We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.

Mae'r ffurflen hon ar gael yn Gymraeg hefyd.