Community Care Worker (Nights)

Location

Job details

Job description

                                
Salary: £32,497.98 - £33,014.47
Hours: 29.25 hours one week and 39 hours the following week – a total of 68.25 hours every fortnight.
We are looking to build a dedicated and supportive team of night workers to work at our Extra Care Housing site in Penrhos. This is an exciting opportunity to be part of a service that enables people to maintain their independence while receiving high-quality care and support within their own homes. If you are passionate about making a positive difference and enjoy working as part of a team, we would love to hear from you.
Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Elliw Haf Thomas on ElliwHafThomas@gwynedd.llyw.cymru or 07767498644.
Interview date to be confirmed.
Application forms are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076
E-Mail: Swyddi@gwynedd.llyw.cymru 
CLOSING DATE:  10:00 AM, 30/10/2026
The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
                            

                
Personal attributes
Essential
Communication
•Good interpersonal skills.
•Good communication and listening skills.
•A clear understanding of the importance of the individual's voice when providing care.
Problem Solving
•Able to deal with problems that may arise at short notice, or draw on the expertise of other individuals to help solve a problem.
Working with others
•Able to work and act effectively both independently and as part of a team.
•A professional attitude with the ability to build trust with service users and their families.
•An individual who is able to show empathy towards the needs of different individuals, and a willingness to help.
Other skills
•Be a sensitive, dedicated, honest and trustworthy person with the ability to act in a manner that respects the rights of the individual at all times.
•Able to work flexibly, and willing to adapt if necessary.
•Able to work independently without direct supervision.
•Has time management skills and is a reliable person.
•A punctual and organized individual.
Desirable
Information Technology
•Confident to use Information Technology, and able to work from a computer/laptop or willing to receive training (e.g., to record travel costs, complete online training).
Qualifications and relevant training
Essential
•QCF Level 2 Health and Social Care (or equivalent) or commitment to qualify within a specified timeframe.
Desirable
•Training in health and safety e.g. moving and handling, first aid.
•Safeguarding Training
•Relevant training in the field of Social care.
•An understanding of person-centred care plans and provision.
Relevant experience
Essential
-
Desirable
•Experience of caring for or engaging with vulnerable adults.
•Experience of general domestic work such as housekeeping.
•Experience of working in a professional team.
Skills and specialist knowledge
Essential
•An understanding of the principles of providing care.
•Be able to provide personal care with respect, dignity and sensitivity.
•Be able to follow care plans, record information accurately, and maintain confidentiality.
•Be able to safely use equipment such as mobility assistants and assistive technology (or willing to receive training).
Desirable
•Understanding and knowledge of specific health conditions.
•Hold a valid driver's license.
Language requirements
Listening and Speaking - Intermediate
Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work.Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.
Reading and Understanding - Intermediate
Understand everyday correspondence on familiar issues at work.Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).
Writing - Intermediate
Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).
                

                
Purpose of the Post.
 • Ensure that the people of Gwynedd are at the heart of everything we do.
• Helping individuals who receive support to live their lives in their own homes as they wish.
• Support and encourage service users to be as independent as possible by following the individual's personal plan.


									

						
							
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							• This is done by supporting and assisting the individual, their families and carers with tasks that they are unable to cope with or find difficult to do on their own. 
Responsibility for functions. e.g. staff, budgets, equipment
 • Notify your Line Manager or on-call officer as soon as possible of a shortage in services (water, electricity, gas etc).
• Respect and ensure the proper use of individuals' property and equipment.
• Make appropriate use of specialized equipment that helps the individual live their life according to their personal wishes and objectives. This will include reporting deficiencies and following specialist practice and training protocols as required. 
Main Duties
 • Excel in building relationships with people to understand what would make a difference to them in their lives and empower the individual's voice at every opportunity.
• To provide support and carry out specific tasks in accordance with the individual's Care Plan e.g. personal care.
• To be sensitive to the need and respect the rights, beliefs and preferences of the individual on all occasions.
• Follow an ethos that emphasises the importance of working with individuals, focusing on following the principles of enabling and promoting their independence.
• Carry out a detailed assessment on arrival of each call, considering the health, mental and physical well-being of individuals, responding promptly and appropriately to the situation. Be able to identify changes in health and wellbeing based on the differences in short periods of time within the same day at times, or longer periods at other times.
• Expect to be able to collaborate with others to help them, identifying any barriers to achieving their outcomes, and using this knowledge to discuss with the wider team, implement change, and learn from experience.
• To be involved in the process of planning, preparing, implementing and reviewing the individual’s care plan.
• Contribute to, and follow in detail, unique personal care plans that are created in partnership with the individual, identifying opportunities to adapt and improve the care plan as needed. In suitable circumstances, can act on the adjustment immediately by updating the Community Care Co-ordinator, or in other circumstances suggest carrying out a review of the situation in conjunction with the relevant professions.
• In accordance with the care plan, use specialist equipment, if necessary, by following the removal and treatment plan, ensuring the best care for the individual. Responsibility for reporting back immediately for any problem, shortcomings and obstacles.
• Able to undertake simple health tasks, such as administering eye and ear drops, and changing catheter and stoma bags, reporting to the Community Healthcare Team if there is any concern or further guidance is needed.
• Being able to deal with the variety of issues that may arise through the nature of the job, acting as part of a team that can problem-solve among each other.
• Be able to take responsibility to call for medical advice by dialling 999 or an out of hours doctor in an emergency.
• Respond appropriately and promptly to situations of crisis that may arise by making use of any relevant guidelines.
• To communicate effectively with the service users, families, staff and other agencies while always respecting confidentiality.
• To undertake cleaning and laundry duties.
• Carry out correct administrative work relevant to the role e.g. recording and documenting information in the service user's files daily.
• To behave professionally on all occasions as well as comply with the appropriate dress code.
• To attend meetings in accordance with the request of a Line Manager.
• To act, if applicable, as a key worker for a specified number of service users and to attend those users' review and case conferences, contributing written and oral reports.
• Be prepared to assist new staff in their development using their knowledge, skills and experience to support them effectively.
TRAINING AND SUPERVISION
• Responsibility for attending mandatory training, and any other relevant training identified by the service.
• Responsibility for completing a QCF Level 2 qualification.
• Responsibility for self-development and continuing professional development.
• Have a mindset that is open to continuous learning and a desire to develop professionally within the health and care sector. 
• Attend and contribute towards constructive activities such as supervision, and team meetings that support the mindset of improving and developing the service and wellbeing of staff.
• Responsibility for registering with the Social Care Wales, taking ownership of ensuring that the required number of training hours are successfully completed annually, and ensuring that you behave in a manner that is principled in accordance with the professional code of practice for social care.
WORK LOCATION
• The post holder is expected to work across the Penrhos Extra Care Housing facility.
• There is an expectation to work across other service sites as the need arises, e.g., Hafod y Gest, Awel y Coleg, or Gwynedd Council residential homes.
SAFEGUARDING
• A responsibility to report concern or suspicion that a child or vulnerable adult is being abused.
• Ensure that the individuals and the building are safe and secure at night, reporting any problems or concerns directly to the Line Manager.
POLICIES
• Responsibility for information management and confidentiality in accordance with the Council's information management standards and guidelines. It should be ensured that personal information is handled in compliance with Data Protection legislation. 
• Ensure compliance with Health and Safety at work rules in accordance with the responsibilities set out in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.
• To act within the Council's policies in relation to equal opportunities and equality.
• Fully comply with the Service's policies and guidelines.
• Depending on the location of the work, it is expected that the worker fully complies with Gwynedd Council's Medication Policy.
OTHER 
• A commitment to reduce the Council's carbon emissions in line with the Carbon Management Plan and to encourage others to take positive action towards reducing the Council's carbon footprint. 
• Undertake any other corresponding and reasonable duty that matches the level of pay and level of responsibility of the job, including duties that your Line Manager may delegate to you. 
Special Circumstances. e.g. the need to work unsociable hours, special working arrangements etc.
 • Occasionally there will be an expectation to work one day shift at the request of your line manager.
• Required to work unsocial hours over seven days on a rota basis. This can include bank holidays and weekends as needed. 
• It will be necessary to go through the Disclosure Service processes.