Key Responsibilities: - Lead the support and maintenance of Agile Mobile Working, including equipment management, testing, and issue resolution.
- Set up IT equipment for staff across Social Services, ensuring they are confident in using it effectively.
- Conduct regular stock checks and reorder IT equipment to prevent shortages.
- Design and deliver training materials to empower staff with Agile Mobile Working skills.
- Maintain accurate documentation, spreadsheets, and device records.
- Liaise with providers and ICT teams for device management, software updates, and resolving technical issues.
- Coordinate the collection, transfer, and setup of IT equipment.
What We Are Looking For From You - Strong technical knowledge of laptops, tablets, and mobile devices.
- Excellent communication skills for training and end-user support.
- Proficiency in creating documentation and maintaining records.
- A proactive approach to problem-solving and continuous improvement
This post is temporary for a period of 1 year from appointment.
If you require further information about this post please contact Richard Lewis Richard.Lewis@cardiff.gov.uk
Additional informationThis post is subject to a Disclosure and Barring Service Enhanced check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
This post is Temporary until 31/03/2026.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
If you have any concerns around your ability to participate in a virtual interview process please contact Laura.white3@cardiff.gov.uk for a discussion.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application: -
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Atodiadau
- Job Description & Person Specification (AGILE)
