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Social services help hold communities in Wales together. But what does it involve, and who does it help? This page gives a clear introduction to social services in Wales. We also have advice for anyone looking for a social services job, or people who are interested in gaining qualifications and training for the job.

 

What are Social Services?

Social services exist to provide support that’s focused on improving the well-being of families, children, adults and carers.

One of the key roles within social services is a social worker. A social worker must have a degree in social work and be registered with Social Care Wales. They’re trained in giving support which can help people make changes and solve personal and social problems.

Support may include specialist or multi-agency work, such as information, advice, and assistance services. There are also Emergency Duty Teams (EDT), safeguarding teams and mental health services. Support is given in whichever setting it is needed, so social workers might find themselves working in homes, schools, hospitals or within other public sector, private or voluntary organisations.

Though the role of social services is complex and varied, it is underpinned by providing vital care and support. They provide a voice for families, children, adults and carers, creating a safe and healthy environment which promotes human rights and well-being.

 

How can I contact Social Services?

If you’re looking to get in touch with your local authority or a non-profit to ask about social services in Wales, the NHS 111 Wales website has a convenient local services search. Enter your town, city or postcode to find local services.

Alternatively, the Welsh Local Government Association (WLGA) provides links and contact details for all Welsh Local Authorities.

Find jobs in Social Services

There are several types of roles available in social services, such as social worker, young person’s adviser, and social services assistant. Newly qualified or experienced social workers can start their search for jobs right here on the WeCare Wales website.

You may also want to contact your local authority to check for vacancies.

 

Should I become a Social Worker?

Getting into social work is an admirable career choice and requires a range of skills. You’ll need excellent communication skills and resilience to face the daily challenges that this job brings. You’ll also need the capacity to learn about law, policy and social work theory when gaining your qualifications. If you have these qualities and you care about promoting well-being and improving outcomes for people, a career in social services could be right for you.

It may sound daunting or off-putting if you’re not academically inclined, but if you’re passionate and dedicated when it comes to caring for others, you could become a great social worker.  A perfect example of this is Amy from Caerphilly County Borough Council. She left school with no qualifications, but at the age of 33, having been a foster carer and call centre worker, qualified as a social worker. She now works in a job where no two days are the same, and she gets to feel job satisfaction from building relationships and empowering families.

View the Case Study – Amy, Social Worker.

To find out more about how to get qualified and trained, the Social Care Wales website contains all the information needed to get your start in this exciting, worthwhile, and challenging profession. Information on funding for social work degrees in Wales is also available.

Playgroups and Cylchoedd Meithrin provide quality play, learning and development experiences for children aged two to four years old. You will find more information about what they do and advice on how to find a job in playgroups on this page.

 

What are Playgroups/ Cylchoedd Meithrin?

Playgroups/ Cylchoedd Meithrin are also referred to as ‘Sessional Care’. Each session is usually provided for up to four hours a day and children who attend are supported to learn through play and active involvement.

Playgroups can be run privately or by a committee of local parents or carers. The sessions are often held in community centres, schools or nurseries.  They can take place during term time only, or during the school holidays and can provide support services around local primary schools.

Providers aim to create a safe and engaging environment where children can learn through play and inclusive activities. Children can develop their social skills through interaction with other children.

Playgroups/ Cylchoedd Meithrin in Wales are required to meet the required standards set out and enforced by Care Inspectorate Wales.

 

Find jobs in Playgroups/ Cylchoedd Meithrin

If you’re ready to find your next role straight away, you can start right here by browsing the job vacancies listed on our website.

Working in playgroups or Cylchoedd Meithrin is a great option for anyone who is enthusiastic about children’s development through playing and learning. We made a video to highlight how important these workers are in helping children to reach their potential.

Working in early years can be a long and rewarding career. You will find job roles from sessional day care assistant practitioner, to practitioner and all the way up to manager in this field. Jane gives us some great insight about her 33-year career in early years, where she emphasises how special and worthwhile it feels. You can watch Jane’s video here.

If you’re looking to take your first step into working in early years, The Professional Association for Childcare and Early Years (PACEY) has a great guide on how to get started. You can read it on the PACEY website.

Early Years Wales provide support and guidance on their website to members and individuals who are interested in, employed or volunteer in the childcare sector.

Mudiad Meithrin also offer training support on their website.

Home care is essential to children and young people across Wales. But what exactly is home care and why is it so important? We run through what home care involves and give advice on how to find a provider near you. You will also find some insight into what it’s like providing home support for children and young people, along with some links to help you find home care jobs.

 

What is Home Care?

Home care is also known as domiciliary care. These services provide essential care and support for children and young people who live at home. This support is built around children and young people’s needs and routines to helps them remain in their home in a safe and supported way.

A home carer will provide various services for the children and young people they care for. This should be led by the individual, their needs and those of the family/ carers and what matters to them. This support may include enabling children and young people to engage in activities like getting ready for school or going on outings, build friendships, communicate, play and have a good quality of life. Some health care services can be carried out in the home, where appropriate.

Helping children and young people stay connected with their communities is one of the most important aspects of this service. Home care enables children and young people to keep doing the things that matter most to them while staying connected to their friends and families.

 

Finding Home Care services

Home care services provide professional, qualified staff to carry out home visits across Wales. These services are suitable for all sorts of children and young people, such as children and young people with severe illnesses, children and young people recovering from surgery, or children and young people with additional needs.

If you’re not sure where to start in your search for the right provider, our database of home care service providers throughout Wales can help. You can filter the results to find services near you and find out more information about them on their websites.

 

Who regulates Home Care services?

Home care/domiciliary care service providers are regulated in Wales by Care Inspectorate Wales under the Regulation and Inspection of Social Care (Wales) Act 2016 which came into force on April 2, 2018. For more information, please visit the Care Inspectorate Wales website.

All managers and workers who provide Home Care Services are registered with Social Care Wales. You can apply to register or search the register online at the Social Care Wales website.

 

Working in Home Care

If you’re ready to search for vacancies with home care service providers near you, the WeCare Wales Jobs portal has the latest openings.

There are several roles within home care services, ranging from home care support workers, to service co-ordinators and managers. The breadth of roles available makes it suitable for those looking to gain experience, as well as people who already have experience and qualifications.

Working in home care services can be challenging. It can also be varied, rewarding and flexible.

Care homes play a vital role in Welsh society. Here we set out exactly what care homes do and provide advice on finding a care home to fit your needs. We also show you what it’s like working in a care home and how to find a job.

 

What are Care Homes?

Care homes, also known as residential care homes, are where adults can live with the extra care and support they might need.

They aim to create a homely and welcoming environment for their residents, their family and friends, and staff. In addition to accommodation, they offer a wide range of activities for residents to enjoy, which can include day trips, exercise and cultural activities. Care homes support people with a range of different needs and help residents live the life they want.

Trained staff are available day and night. Staff are dedicated to making sure residents individual needs are taken care of. This includes providing personal care such as washing, dressing, eating, taking medication, and going to the toilet. Furthermore, the staff often create a bond with the residents, providing a sense of friendship and emotional support.

Some care homes cater for people with specific medical needs. For example, anyone who requires around the clock care in the presence of a registered nurse. These are often called nursing homes, or care homes with nursing. This service can be found within some residential care homes, while some providers cater their services specifically for those with certain needs.

 

Finding a Care Home in Wales

Care homes are usually considered as an option for people who are no longer able to live in their own home (even with help from friends, family or paid carers), or people with complex medical conditions that require specialist attention.

It is important to consider the type of care required when carrying out your research. Providers will give details about the care they specialise in on their website, along with contact details to make further enquiries. Not all care homes provide specialised types of care like respite breaks, nursing care, or dementia care, so it’s important to keep this in mind when doing your research. Social services staff will be able to help with finding a suitable home to meet your needs

Fortunately, whether you’re searching for residential care for later life or for more specialist care, there are providers across Wales to suit your needs. You can see some of the providers available locally to you by using our database of social care providers.

 

Who Regulates Care Homes?

In Wales, care homes must be registered with Care Inspectorate Wales (CIW), who register, inspect and take action to improve the quality of care services throughout Wales.

The Regulation and Inspection of Social Care (Wales) Act 2016 came into force on 2 April 2018. It focuses on improving the quality of care and support, and on well-being outcomes for people using services. It also gave Care Inspectorate Wales increased powers to take swifter, stronger action when needed. For more information, please see the Care Inspectorate Wales website.

 

Working in Care Homes

If you would like to search for vacancies near you, the WeCare Wales Jobs portal has the latest openings.

There are several roles within care homes, including care workers, nurses, and management. Whether you’re just starting out or already have some experience and qualifications under your belt, there’s a role for you in care.

Working in a care home isn’t for everyone, but it can be incredibly fulfilling for the right person. If you want to find out about some of the pros and cons of working in a care home, Jake gives some insight, describing the bonds he creates with residents, but also the pressure that comes with the job.

If you’re still not sure if it’s the right job for you, watch Jean’s video on
A Question of Care: a Career for YOU to find out more about what a career in a care home is like.

 

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Social services help hold communities in Wales together. But what does it involve, and who does it help? This page gives a clear introduction to social services in Wales. We also have advice for anyone looking for a social services job, or people who are interested in gaining qualifications and training for the job.

 

What are Social Services?

Social services exist to provide support that’s focused on improving the well-being of families, children, adults and carers. Social workers are fully qualified. They’re trained in giving support which can help people make changes and solve personal and social problems.

Support may include specialist or multi-agency work, such as information, advice, and assistance services. There are also Emergency Duty Teams (EDT), safeguarding teams and mental health services. Support is given in whichever setting it is needed, so social workers might find themselves working in homes, schools, hospitals or within other public sector, private or voluntary organisations.

Though the role of social services is complex and varied, it is underpinned by providing vital care and support. They provide a voice for families, children, adults and carers, creating a safe and healthy environment which promotes human rights and well-being.

 

How can I contact Social Services?

If you’re looking to get in touch with your local authority or a non-profit to ask about social services in Wales, the NHS 111 Wales website has a convenient local services search. Enter your town, city or postcode to find local .

Alternatively, the Welsh Local Government Association (WLGA) provides links and contact details for all Welsh Local Authorities.

 

Find jobs in Social Services

Newly qualified or experienced social workers can start their search for jobs right here on the WeCare Wales website.

You may also want to contact your local authority to check for vacancies. There are several types of roles available in social services, such as social worker, young person’s adviser, and social services assistant.

 

Should I become a Social Worker?

Getting into social work is an admirable career choice and can be well paid, but it’s not an easy path to take. You’ll need excellent communication skills and resilience to face the daily challenges that this job brings. You’ll also need the capacity to learn about law, policy and social work theory when gaining your qualifications. If you have these qualities and you care about promoting well-being and improving outcomes for people, a career in social services could be right for you.

It may sound daunting or off-putting if you’re not academically inclined, but if you’re passionate and dedicated when it comes to caring for others, you could become a great social worker.  A perfect example of this is Amy from Caerphilly County Borough Council. She left school with no qualifications, but at the age of 33, having been a foster carer and call centre worker, qualified as a social worker. She now works in a job where no two days are the same, and she gets to feel job satisfaction from building relationships and empowering families.

View the Case Study – Amy, Social Worker.

To find out more about how to get qualified and trained, the Social Care Wales website contains all the information needed to get your start in this exciting, worthwhile, and challenging profession. Information on funding for social work degrees in Wales is also available.

As our population ages, home care is becoming essential to people across Wales. But what exactly is home care and why is it so important? We run through what home care involves and give advice on how to find a provider near you. We also have some insight into what working in the field is like, along with some links to help you find home care jobs.

 

What is Home Care?

Home care is also known as domiciliary care. These services provide essential care and support for people who live in their own homes.  This support is built around people’s needs and routines to helps them remain in their home in a safe and supported way.

A home carer will provide various services for the people they care for. This includes helping with personal care, such as washing and dressing. They may also help around the house with tasks such as cleaning and laundry. Additionally, they could help by cooking in the home or delivering meals, as well as carrying out miscellaneous tasks like filling out forms and paying bills on time. Some health care services can be carried out in the home, where appropriate.

Helping people stay connected with their communities is one of the most important aspects of this service. As home care enables people to keep doing the things that matter most to them while staying connected to their friends and families, more and more people are choosing to use home care services to get the care they need.

 

Finding Home Care Services

Home care services provide professional, qualified staff to carry out home visits across Wales. These services are suitable for all sorts of people, such as older people, people with severe illnesses, people recovering from surgery, or people with disabilities. This service can be viewed as an alternative to that of care homes, and though they are similar in how they support people to live their life in the way they want, the day-to-night care model provided by care homes may be more suitable. You can find out more about care homes at our dedicated information page.

 

If you’re not sure where to start in your search for the right provider, our database of home care service providers throughout Wales can help. You can filter the results to find services near you, find out more information about them on their websites and get in touch with them to make sure they can match your needs.

 

Who Regulates Home Care Services?

Home care/domiciliary care service providers are regulated in Wales by Care Inspectorate Wales under the Regulation and Inspection of Social Care (Wales) Act 2016 which came into force on April 2, 2018. For more information, please visit the Care Inspectorate Wales website.

All managers and workers who provide Home Care Services are registered with Social Care Wales. You can apply to register or search the register online at the Social Care Wales website.

 

Working in Home Care

If you’re ready to search for vacancies with home care service providers near you, the WeCare Wales Jobs portal has the latest openings.

There are several roles within home care services, ranging from home care support workers, to service co-ordinators and managers. The breadth of roles available makes it suitable for those looking to gain experience, as well as people who already have experience and qualifications.

Working in home care services can be challenging. It can also be varied, rewarding and flexible. Jennifer, who changed career after 17 years to move into home care, gives some insight to the role. She covers topics like the variety her job offers, the chance to use her Welsh language skills, and how she feels about changing career.

For more information, watch Jackie’s video on A Question of Care: a Career for YOU to find out more about what a career in home care is like.

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Foster care provides a safe family environment for children who cannot, for lots of different reasons, live with their own families. Here we set out exactly what foster carers do and how to become one.

 

What is Foster Care?

Foster care supports children from many different backgrounds and with often challenging life experiences.

A foster carer looks after children or young people who are unable to live in their own family home and provides them with practical and emotional support in a safe and secure environment.

It is used to provide temporary care while parents are provided with the necessary support that hopefully allows the children to return to their family home. Other times children may stay in longer-term foster care, may go on to be adopted or, when they are ready, may move on to live independently.

 

Finding a Foster Carer in Wales

Foster care is usually considered as an option for children or young people who are no longer able to live in their own homes with their own families.

Local authorities have their own foster care workforce and are also supported by foster care agencies. Social services staff will offer information and advice, and work with individuals to find them the most suitable home to meet their needs.

 

Who regulates Fostering Services?

In Wales, fostering services must be registered with Care Inspectorate Wales (CIW), who register, inspect and take action to improve the quality of care services throughout Wales.

The Regulation and Inspection of Social Care (Wales) Act 2016 came into force on 2 April 2018. It focuses on improving the quality of care and support, and on well-being outcomes for people using services. It also gave Care Inspectorate Wales increased powers to take swifter, stronger action when needed. For more information, please see the Care Inspectorate Wales website.

 

Working in Foster Care

When you apply to be a foster carer, you must undertake a detailed assessment and approval process. You must be at least 21 years-old (although by law you can apply to foster from 18) and be a full-time resident in the UK or have leave to remain. You must have a spare bedroom big enough for a child or young person to live in and be able to give the time to care, often on a full-time basis.

If you would like to search for vacancies near you, the WeCare Wales Jobs portal has the latest openings.

The Fostering Network also offer support and guidance on their website:

Day nurseries and crèches provide an essential service to working parents by offering childcare to children from birth. You will find more information about what they do and advice on how to find a job in day nurseries and crèches on this page.

 

What are Day Nurseries and Crèches?

The terms day nursery, day care and crèche are used interchangeably to describe the place where parents send their children to be taken care of during work hours in the day. The ages of the children who go to day nurseries and crèches range from as young as six weeks old upwards.

Day nurseries and creches can be run by local authorities or local communities, or they can be privately run. They offer a safe environment to support children’s play, learning and development. They can help develop sensory and exploration skills in babies. For toddlers, a focus on play helps to develop social and creative skills. Creches can also offer temporary childcare solutions for parents to attend specific events such as training, learning or even exercise classes.

Providers of day nurseries and creches in Wales are required to meet the required standards set out and enforced by Care Inspectorate Wales.

 

Find jobs in Day Nurseries and Crèches

If you’re ready to find your next role straight away, you can start right here by browsing the job vacancies listed on our website.

Working in day nurseries and crèches is a great option for anyone who is enthusiastic about children’s development through playing and learning. We made a video to highlight how important these workers are in helping children to reach their potential.

Working in early years can be a long and rewarding career. You will find job roles from assistant practitioner, to advanced practitioner and all the way up to manager in this field. Jane gives us some great insight about her 33-year career in early years, where she emphasises how special and worthwhile it feels. You can watch Jane’s video here.

If you’re looking to take your first step into working in day nurseries, NDNA Cymru provide support, information and training:

Early Years Wales provide support and guidance on their website to members and individuals who are interested in, employed or volunteer in the childcare sector:

You can find information on how Clybiau Plant Cymru Kids’ Clubs help communities in Wales by promoting, developing and supporting quality, affordable, accessible out of school childcare clubs on their website:

Mudiad Meithrin also offer training support on their website:

We also recommend watching Ahmed’s video on A Question of Care: a Career for YOU to find out what a career in day nurseries and crèches are like.

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Home-based childcare is where children are cared for and looked after within a home-based environment. This could be in their own home with, for example, a nanny, or at their childminder’s home.  You will find more information about what they do and advice on how to find a job as a nanny or childminder on this page.

 

What is Home-based Childcare?

Home-based childcare is when parents chose for their children to be taken care of in a home environment, either in a childminders home or in their own home being looked after by a nanny.

Nannies provide care for one or more children in a family home and are employed through a personal contract with parents. They may live-in or live-out of the home, this will depend upon the needs of the family.

Childminders are self-employed and are registered to provide childcare for children under the age of 12 for more than two hours a day, within the childminder’s home.

 

Who regulates Home-based Childcare?

Childminders must be registered with Care Inspectorate Wales and there is a voluntary approval scheme for nannies to register. For more information, please visit the Care Inspectorate Wales website.

 

Find Home-based Childcare jobs

Working as a childminder or nanny is a great option for anyone who is enthusiastic about children’s development through playing and learning. Amanda, who changed career from a high-pressured office job to childminder to combine work and family life, gives some insight to the role.

Working in early years can be a long and rewarding career. You will find job roles from nanny, to foster carer and all the way up to manager in this field. Jane gives us some great insight about her 33-year career in early years, where she emphasises how special and worthwhile it feels. You can watch Jane’s video here.

If you’re looking to take your first step into working in early years, The Professional Association for Childcare and Early Years (PACEY) has a great guide on how to get started. You can read it on the PACEY website.

Residential children’s homes, also known as children’s homes, play a vital role in Welsh society. Here we set out exactly what residential children’s homes do. We also show you what it’s like working in a residential children’s home and how to find a job.

 

What are Residential Children’s Homes?

Residential children’s homes are a place where children and young people can live if they cannot be at home with their own families. They look after children and young people from many different backgrounds and who have often had challenging life experiences.

 

Who regulates Residential Children’s Homes?

Residential children’s homes are regulated in Wales by Care Inspectorate Wales under the Regulation and Inspection of Social Care (Wales) Act 2016 which came into force on April 2, 2018. For more information, please visit the Care Inspectorate Wales website.

All managers and workers at residential children’s home are registered with Social Care Wales. You can apply to register or search the register online at the Social Care Wales website.

 

Working in Residential Children’s Homes

If you would like to search for vacancies near you, the WeCare Wales Jobs portal has the latest openings.

There are several roles within residential children’s homes, including residential child care worker and management. Whether you’re just starting out or already have some experience and qualifications under your belt, there’s a role for you in care.

Working in a residential children’s home isn’t for everyone, but it can be incredibly fulfilling for the right person. If you want to find out about some of the pros and cons of working in a residential children’s home Peter gives some insight, describing the bonds he creates with the children, but also the pressure that comes with the job.

Flying Start supports families with children under the age of four who often live in some of the most deprived areas of Wales. You will find more information about what they do and advice on how to find a job in the Flying Start programme on this page.

 

What is Flying Start?

This Welsh Government programme aims to give all children in Wales the best possible start (flying start) in life.

Flying Start provides quality part-time childcare for 2-3-year olds. The programme supports children to learn to talk and communicate and offers an enhanced Health Visiting service. Support is also given to parents, where tips and strategies on managing behaviour, and handling feelings and relationships are offered.

To find out more about specific Flying Start programmes in your area, contact your local Family Information Service.

Flying Start childcare settings in Wales are required to meet the standards set out and enforced by Care Inspectorate Wales.

 

Find a jobs with Flying Start

If you’re ready to find your next role straight away, you can start right here by browsing the job vacancies listed on our website.

Working in Flying Start childcare settings is a great option for anyone who is enthusiastic about children’s development through playing and learning. We made a video to highlight how important these workers are in helping children to reach their potential.

Working in early years can be a long and rewarding career. You will find job roles from sessional day care assistant practitioner, to advanced practitioner and all the way up to manager in this field. Jane gives us some great insight about her 33-year career in early years, where she emphasises how special and worthwhile it feels. You can watch Jane’s video here.

If you’re looking to take your first step into working in early years, The Professional Association for Childcare and Early Years (PACEY) has a great guide on how to get started. You can read it on the PACEY website.

Early Years Wales provide support and guidance on their website to members and individuals who are interested in, employed or volunteer in the childcare sector.

Mudiad Meithrin also offer training support on their website.

We also recommend watching Ahmed’s video on A Question of Care: a Career for YOU to find out what it’s like providing childcare for 2-3-year olds.

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