Supporting Carers Wellbeing Officer

Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

( Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Sian Griffiths on 01286 679204 / sianwyngriffiths@gwynedd.llyw.cymru

Secondments will be considered for this post

Interview date 19/12/2024.

Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

E-Mail: Swyddi@gwynedd.llyw.cymru

CLOSING DATE: 10.00 AM, FRIDAY, 06/12/2024.

The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.

If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Recruitment Pack Adults, Health and Well-being Department.pdf

Person Specification

Personal attributes
Essential
• Strong inter-personal skills displaying sincerity when engaging with residents and carers on various issues involving their well-being.

• Creativity and the eagerness and confidence to offer ideas

• Honest, self-confident, assertive and flexible.

• Clear empathy towards people who require additional support

• Enthusiasm, energy, perseverance and the will to solve problems.

• Self-motivation.

• Diplomatic and patient character • Able to take on responsibilities and to communicate effectively.

• The ability to work under pressure and as part of a team.

• The ability to see the relevance of all types of colleagues, and bring the best out of them, in instigating collaboration in the fields of well-being, mental health and unpaid carers.

• A real interest in people and a proactive approach to finding solutions in relation to meeting the needs of vulnerable groups.

• Respect the individualism and uniqueness of specific communities where the relationships and strengths of that community can be built upon.

• Strong commitment and the ability to motivate yourself.

• Self confidence in encouraging colleagues from agencies, organisations and community groups to work together effectively and to clear objectives.

Desirable
-

Qualifications and relevant training
Essential
• Degree or similar qualification.

Desirable
• ECDL qualification or corresponding qualification in the use of ITC.

• Recognised qualification in project management. Additional qualification in marketing and/or communication.

• Qualification in evaluating projects.

Relevant experience
Essential
• Experience of working closely with front-line colleagues in either the care, health, education, voluntary sector professions or through a community project.

• Experience of facilitating and working with groups to encourage them to take part in activities and/or specific tasks.

• Experience of writing reports summarising findings after an evaluation period based on evidence, measuring effectiveness tools.

• Experience of making application for grants from various sources.

Desirable
• Experience of co-ordinating multi-agency activities and/or meetings

• Experience of working directly with people and/or children whether in the community, at a school, care establishment, statutory, private or voluntary agencies

• Experience of evaluating projects

Skills and specialist knowledge
Essential
• Excellent communication skills, on a 1 to 1 level, in groups and publicly at workshops

• Communication skills using various media (modern and traditional)

• Skills to nurture positive relations between people with various needs and interests.

• Skills to work at a multi-agency level, being able to collaborate and learn from specialists in various fields.

• Negotiation skills and compromising between various parties who expect different things from you

• Engagement skills

• Facilitating skills

• Excellent organisational skills which ensure that others are clear about the timescale, objectives and purpose of any activity.

• Knowledge about the Well-being of Future Generations (Wales) Act 2014, the Well-being of Future Generations Act 2016, and the The Five Ways to Well-being (Public Health Wales).

• Information about the gathering and treatment of qualitative and quantitative data.

Desirable
• Knowledge about the unpaid carers field, particularly Young Carers and carers of children with additional needs.

• Knowledge about the Mental Health (Wales) Measure 2010

• Knowledge about the Third Sector, social enterprises and the various support sources available to support people with their well-being

• Skills in producing leaflets on CANVA.

• Skills in promoting relevant issues on social media

Language requirements
Listening and Speaking - Higher
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

Reading and Understanding - Higher
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

Writing - Higher
Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).

Job Description

Purpose of the post
• Ensure that the people of Gwynedd are at the centre of everything we do.

• Raise awareness and promote unpaid carers rights within Gwynedd.

• Act as the Councils contact for unpaid carer matters.

• Coordinate the Gwynedd Unpaid Carers Network and work programme

Responsibility for functions
-

Main duties
• The Supporting Carers Wellbeing Officer role will be an integral part of the Well-being Unit. The unit focuses on preventative work within the Adults, Health and Well-being Department and works closely with other Council Departments on well-being matters. The officer will:

• Working with other preventative projects within the unit to include the Gwynedd Dementia Plan, and the Dementia Active service, Age Friendly Gwynedd as well as other preventative projects within the Business and Commissioning Department, the Children and Families Department, and the Adult, Health and Wellbeing Department.

• Developing and promoting matters within the sphere of unpaid carers the context of Social Services and Well-being Act (Wales) 2014, to include the field of young carers, parent carers for disabled children, and adult carers.

• Acting as a central point of contact for matters relating to carers within the Council, working closely with other staff within the Wellbeing unit and the Wellbeing Lead i promote the rights and interests of carers in accordance with the above Act.

• Raise the profile of carers within the Council and ensure that the matter receives attention at a corporate level, and work with the Corporate Support Department i consider and promote the rights of members of staff who are unpaid carers.

• Work with regional and national colleagues and contribute towards work streams that will improve the quality of life for carers.

• Coordinating and contribute towards the Gwynedd Carers Network, or a similar forum in future, and contribute towards co-producing and implementing an Action Plan and review its effectiveness, ensuring that unpaid carers remain central to its development.

• Foster a constructive relationship between the Council, the Health Board and 3rd sector organisations relating to unpaid carers.

• Co-produce and Unpaid Carers Strategy working alongside the Wellbeing Team Lead to produce a working document and to review it according to national policy direction and based on the Welsh Government's Carers Strategy.

• Work closely with the unit's Information and Engagement Officer to consult and engage with unpaid carers (to include young carers and parent carers), as well as service users on a regular basis, to listen and understand the issues that are important to them.

• Gather and analyse data about carers for the Council and Welsh Government. Collect information about the quality of the service the carers receive locally.

• Work with organisations such as schools and school nurses and the third sector to raise awareness of Young Carer issues and ensure that they receive due attention and that specific training about their needs is held regularly for the relevant workforce.

• Work alongside 3rd sector organisations and council departments to promote the Aidi identity card and app for young carers, and work with them to develop a further card for adult carers.

• Work with the unit's Information and Engagement Officer to produce any information materials for carers according to demand.

• Ensure regular contact with all relevant service teams within both the Children and Families and the Adult Health and Wellbeing Departments to share information and gain regular feedback regarding the needs of unpaid carers.

• Work with the Business and Commissioning Department to maximise outcomes for carers though commissioning processes.

• Bringing any gaps in service to the attention of the managers and co-producing creative ways of meeting the demand. This includes searching for various sources of finance and making grant applications.

• The Well-being Officer will be responsible for liaising with communities in Gwynedd to develop services around the needs of users of well-being services and their carers. Working closely with Community Hubs in Gwynedd, 3rd sector groups, community enterprises and the private and public sector to consider ways of co-producing local solutions to meet local needs.

• Organise an annual training programme with the Workforce Development Unit and regional colleagues for Council staff and other partners. Be prepared to facilitate at consultative workshops with service users and

• Contribute to the Population Needs Assessment of the Children and Families Department and the Adult, Health and Well-being Department.

• Responsible for self-development

• Ensure compliance with Health and Safety regulations in the workplace in accordance with the responsibilities noted in the Health and Safety at Work etc. Act 1974 and the Council's Health and Safety Policy.

• Operate within the Council's equal opportunities and equality policies.

• Responsible for managing information in accordance with the Council's information management standards and guidelines.

• Ensure that personal information is treated in accordance with Data Protection legislation.

• Commitment to reducing the Council's carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council's Carbon Footprint.

• Undertake any other reasonable duty which corresponds to the salary and responsibility level of the job .

• Responsible for reporting any concern or suspicion that a child or vulnerable adult is being abused.

Special circumstances
• There may be times where you will be required to work some evenings and weekends.