Keneuoe is originally from Lesotho. She moved to Bala in 1997 and began working for Gwynedd Council, where she took advantage of the opportunity to learn Welsh at Aberystwyth University, becoming fluent in the language in 2000. Keneuoe now works in a care home, supporting people with dementia and complex needs.

Promoting people’s rights and focusing on the person and what’s important to them is an important part of Keneuoe’s role. By communicating with residents in their preferred language, Keneuoe is able to build relationships with and support them, which helps them maintain their well-being.