Head of Service
Abbi-Lee has worked at M&D Care for the last seven years. She started as a support worker and then undertook a fast-track trainee manager scheme, gaining her qualifications while on the job. She is now responsible for overseeing the management of the residential homes in South West Wales.
Question 1: How did you get into the sector?
“Prior to working in care, I was a hairdresser, so I had no qualifications to work in the sector. But it was important for me to have a progression route, and I’ve been able to have a lot of training whilst on the job.”
Question 2: What is something people don’t know about your job?
“People think social care is just personal care, but every day is different. You’re supporting people who want to gain independence and go back out into the community, such as taking them to do a food shop or to the cinema.”
Question 3: What qualities do you need to work in social care?
“You need to be caring, empathetic and driven, and someone who wants to make a change to people’s lives.”
Job vacancies in care
Wales needs more social care workers.
Many people working in social care have made the jump from jobs such as hospitality or retail. Use your transferable skills and apply for roles in your area now.